Industry Experts

Akansha joined CES in May 2018 as a SQL Server Developer. She has a background in development and testing of ETL processes, business intelligence and data warehousing. Akansha completed her Bachelors in Computer Science Engineering from UPTU University, India.

Akshay works as a business analyst at Customized Energy Solutions. He joined CES in September 2020. He is involved in scheduling operations and demand response programme of energy storage systems in electricity markets. He comes with 8+ years of experience of IT utility domain especially of smart grid, meter data management, workflow management system & customer care & billing solution.

Prior to joining CES, Akshay worked with a MNC in Business and IT Consulting space and has served utility clients in all major markets including USA, UK and Asia Pacific.

Akshay holds master’s in business administration (Power) from University of Petroleum & Energy Studies (UPES) and a Bachelor’s degree in Electrical & Electronics Engineering.

Alan joined Customized Energy Solutions in October 2007 and began actively participating in the NYISO stakeholder process where market rules are developed and implemented. He provides reporting and consulting services to clients in the NYISO market, with detailed analysis that helps those clients make informed business decisions related to New York’s wholesale electricity markets. Alan is the current chair of the NYISO’s Budget and Priorities Working Group and Bylaws Subcommittee and is a past chair of the Price Responsive Load Working Group, the Business Issues Committee, and the Management Committee.

Prior to joining Customized Energy Solutions, Alan worked in the pharmaceutical industry. Alan earned his BA from Penn State University and his MBA from Binghamton University.

Alexander joined CES in September 2013.  He is working on several internet applications with the main focus on CES | GREEN.  Alexander has a background in desktop and web programming. He worked for software, banking and engineering businesses.  For the past 16 years, Alexander had developed many successful web portals and tools for the companies he worked for – Thomson Financial, Lehman Brothers, Panasonic Avionics and others.

In 2001 Alexander, alongside his partner, started a company developing and selling AJAX web frameworks and tools. The company was created several years before technology was accepted and implemented by Microsoft.

Alexander has a MS in Computer Science from National Technical University of Ukraine.

Alex joined CES in 2016 as a System Operator on the 24 hour renewable generation monitoring desk.  His responsibilities include the monitoring of wind turbines at 8 different sites located in the United States, communicating with wind park technicians at each site, as well as curtailing, remote resetting, and reporting on the condition and performance of the sites he oversees.  He obtained a Bachelor’s Degree in Arts Administration from Marywood University and worked as a commodity futures trader before joining CES, while maintaining an active music career as a guitarist.

Alex joined Customized Energy Solutions in May 2018.  As part of the Retail Energy Services team, Alex will be managing the complex billing process, focusing on exceeding our SLA’s, automation and scalability.  Alex came to CES with 20 years experience in the Retail Electric industry, from EDI development with PSEG, leading operations/billing teams with PPLSolutions/Hansen Technologies and automating operations processes within Talen Energy.  Alex graduated from Rutgers University with a BS in Economics.

Alex joined Customized Energy Solutions in March 2019.  He works for the Infrastructure Team as a database administrator. Alex has over 10 years of database administration experience. Prior to joining CES he worked as a programmer/analyst. Alex graduated from Temple University with BS in electrical engineering and MS from New Jersey Institute of Technology in computer and Information Sciences.

Alex joined Customized Energy Solutions in February 2016. He is responsible for Development, Maintenance, Change Management, QA, Deployment and 24/7 support of CESGREEN application.

Prior to joining CES Alex worked as IT contractor on US Army projects.

Alex spend 14 years working as Sr. Web Developer at UBS Bank where he was responsible for developing, maintaining and supporting critical J2EE and Mainframe banking and brokerage applications.

Alex has a MS in Computer Science from Shevchenko National University of Kyiv.

Aliza Khan joined Customized Energy Solutions as Junior Billing Analyst in July 2018. Aliza provides billing support for the retail team and focuses on complex billing and bill ready (EDI bills) process. Prior to working at CES, she worked for Thomas Cook process for credit control team and managed account receivable debt. Aliza attended University of Pune and has her MBA in Finance.

Andrea Calo is the Director of Mexico Market Intelligence with Customized Energy Solutions where she focuses on analyzing and reporting on the Mexican electricity market rules, their implementation and implications, helping clients navigate the complicated labyrinth of regulations, manuals and processes.

She has an extensive background in the energy industry in LATAM. Before working with CES Andrea worked for Duke Energy International, where among other responsibilities she led efforts for business development in Colombia and Mexico, and prior to that was Legal Director at Enron Argentina, and in-house counsel for multinational energy corporations in Buenos Aires, Argentina.

Andrea earned her J.D and Postgraduate Degree in Oil and Gas Law from the University of Buenos Aires. She also holds a Mediation Degree with Specialization in Corporate Mediation from the Buenos Aires Bar Association School of Mediation, and is a Licensed Mediator before the Argentine Ministry of Justice. She is also co-founder and board member of the International Society for Mexico Energy (ISME).

Andrew joined Customized Energy Solutions in 2020.   Andrew is responsible for the company’s business development activities related to wholesale energy services, which includes generation-asset management services and related energy management services for generation owners, large commercial and industrial companies, and load serving entities.

Andrew brings over twenty years of experience in the electricity and natural gas markets across North America.  His core expertise is in the power sector with deep experience in both the wholesale and retail markets.  Prior to joining Customized Energy Solutions, Andrew has led several functions including portfolio-risk management, origination, trading and asset management activities for ENGIE Resources, Reliant Energy, Duke Energy Trading and Marketing and 174 Power Global.  Andrew holds a BA in Economics from The University of Texas at Austin and an MBA from the University of Houston.

Andrew’s career at Customized Energy Solutions began as an intern, signing on towards the end of October 2018. He started working with the Retail Billing group but transitioned to a full time QA Analyst role after graduation. His responsibilities include writing test cases and requirements, analyzing system functionality and testing throughout multiple environments.

Prior to joining CES, he had two internships at UPS and Deacom, a startup ERP solutions firm. In his spare time, Andrew enjoys rooting for the Sixers and traveling to new places. He received a BS in Management Information Systems from Temple University.

Angela joined Customized Energy Solutions in February 2020 as a data analyst on the Retail Operations team. She is responsible for client support and problem resolution and testing functions to support Retail Operations.

Prior to joining CES, Angela worked as an EDI analyst and supplier support lead for UGI Utilities, Inc. Angela holds a bachelor’s degree in Economics from Penn State University and a master’s degree in Energy Economics from the University of Milan.

Anil works as a Lab Analyst at CES. He Joined Customized Energy Solutions in Jan 2019. He is part of the Technical Teams, battery & Solar Testing Laboratory at CES Pune.

Prior to joining CES, he has more than 2 years of experience in Solar sector, Renewable Energy, Machine Shop & Utility maintenance.

He has graduated from Dr. Babasaheb Ambedkar Marathwada University, with a bachelor’s degree in Electrical, Electronics & Power Engineering.

Anil joined Customized Energy Solutions in July 2015 and works in the India as Office Assistant. He began his career with Customized Energy Solutions and is responsible for office management and day to day routine work like inventory management, keeping records, document management etc.

Anil joined CES in February 2021 as a Lead Database Developer. He has been working for CES as a contractor since July 2019. He has 12 years of experience in Software Development. He has a background in development and testing of ETL processes, business intelligence, SQL Server, and data warehousing. Anil has completed his Bachelors in Information Technology from Pune University, India.

Anila Vangjeli joined Customized Energy Solutions as Marketing Manager in May 2017. Anila is currently providing marketing support to all of the CES Business Lines, including conferences, presentations and the creation of new and improved marketing materials.

Prior to joining CES, Anila was a Marketing Manager providing marketing support to over 150 suppliers and distributors in the industrial supply division. Anila has also previously worked as an Account Manager at a local advertising firm where she was responsible for preparing and presenting client deliverables as well as managing over 140 trade shows and creating innovative marketing materials.

Anila is a graduate of Rosemont College, with a BA in Communications.

As a senior consultant, Ann assists clients with evaluating the costs and benefits of emerging technologies under different market structures. Ann has extensive experience in modeling the technical and economic aspects of energy storage and other emerging technologies. Her work includes developing use cases and value proposition of integrating energy storage with renewable energy projects and evaluating the technical capabilities of various types of energy storage technologies in both structured markets and isolated electric grids. Prior to joining Customized, Ann helped a leading energy storage manufacturer evaluate new market opportunities and manage operating projects. She holds an MS in Civil Environmental Engineering from Carnegie Mellon University and a Bachelors’ degree in Physics from National Taiwan University, Taipei, Taiwan.

Anthony joined CES as a Renewable Generation Operator in September of 2018. His current responsibilities include the monitoring, diagnostics, curtailment, operating, and remote repair of wind farms/hydro facilities/battery storage. Additionally, he is responsible for coordinating both planned and unplanned outages with different transmission operators and ISO’s as well as providing weekly and month-to-date reporting on site performance conditions to the customer.

Ashish joined CES in February 2021. Before joining CES, he was associated with The Energy and Resources Institute (TERI) as a Research Associate. He has been working on operational use cases of energy storage systems (batteries and pumped hydro), plausible revenue streams, and cost benefit assessment of such systems at distribution downstream. He has worked on multiple assignments where he interacted with multiple distribution utilities and other stakeholders to understand the scope of battery storage at distribution level and corresponding regulatory and financial challenges in India. He has also worked on other regulatory aspects of power sector such as cost of supply, open access, etc.

Ashish joined CES in August 2020 as a Software Developer. He has over 7+ years of experience in web development, Web API, database as well as windows application development in .Net. He has extensively worked on designing, developing, documenting, and troubleshooting software for moderately complex web-based products in a complex data ecosystem.

Ashish holds a Bachelor’s Degree in Information Technology from Uttar Pradesh Technical University, India.

Ashkan joined the Congestion Management group at CES in June 2016. He has a diverse background in Energy Markets Analysis, Quantitative Finance, and Financial Modeling. Ashkan assists clients with managing market risk exposure through ARR’s and FTR’s products. In addition, as a technical expert in power market studies, he supports clients with various consulting projects such as Transmission Congestion Analysis, Production Cost Modeling, Power Flow Analysis, and Available Transfer Capability Calculations. 

Before joining CES, Ashkan held positions as Transmission and Research Engineer at power market consulting firms, supporting power trading activities in various ISO’s. He holds a PhD in Electrical Engineering with a minor in Finance from New York University. 

Ashok Thakur joined Customized Energy Solutions in February 2018 and is responsible to develop the ETN publication and events. He has wide experience in B2B media and worked for several international publications and events. He held the position of General Manager Sales and Marketing in Vogel Business Media Group headquartered in Würzburg, Germany and has done various consulting projects with international media house and exhibition companies. Throughout his career, he has developed publications and conferences for the Logistics-supply chain, Chemical engineering, Manufacturing technologies, Pharmaceuticals, Oil and Gas, Process Engineering, HVCA & R, Machining and Tooling, Renewable industries to name a few.  

Ashok holds an MBA degree in Marketing from Mumbai University and did his Bachelors in Physics. 

Avanthika Satheesh joined Customized Energy Solutions as Senior Energy Analyst in August 2018. Today, Avanthika is Industry Research Manager. Prior to joining CES, Avanthika was Senior Analyst at India Energy Storage Alliance in Pune, India. Avanthika has brought over nine years of experience in the Energy and Power systems sector in market research and strategic consulting.

Avanthika has a bachelor of technology in electrical engineering from College of Engineering, Trivandrum, a post graduate diploma in business administration and operations management from Symbiosis Center for Distance Learning, and a master’s of engineering from Anna University.

Barbara Clemenhagen joined Customized in 2013 and is an expert in regulatory advocacy and market design, with a focus on energy markets.  She has experience with leading strategic initiatives for generators, power marketers and retailers to enhance competitive markets, including the design and establishment of markets, and the introduction of new rules, structures, services and products. During her extensive career she has taken on projects that range from strategic to operational, and include strategy and business planning, market design, regulatory, project finance, acquisitions and divestitures. Her specialties include: commodity markets, market design, regulatory and administrative law, and project finance.  During her tenure at Topaz Power, she served on the ERCOT Board of Directors representing the Independent Generator market segment. Barbara previously served on the ERCOT Technical Advisory Committee and chaired the ERCOT Wholesale Market Subcommittee for several years. From January 2009 to March 2013, she was the President of the Texas Competitive Power Advocates; a trade association representing the largest power generators, wholesale power marketers and retail electric providers in ERCOT.

Ben joined CES as a Renewable Generation Operator in September of 2016. His current responsibilities include the monitoring, diagnostics, curtailment, and remote repair of wind farms. Additionally, he is responsible for coordinating both planned and unplanned outages with different transmission operators and ISO’s as well as providing weekly and month-to-date reporting on site performance conditions to the customer. 

Before joining CES, Ben attended Liberty University where he graduated in May of 2016 with a B.S. in Electrical Engineering and a minor in Intelligence.

Bill joined Customized in October 2009.  He is leading internal technology initiatives to provide web-based reports to clients and to streamline internal operations pertaining to ISO interfaces. Bill has a background in systems integration, market operations and market settlements within the deregulated electric power industry.

For the past eleven years, Bill was responsible for data implementations, systems integrations, custom software applications, reporting & analysis consulting with several ISOs and electric companies. Bill has a BS in Nuclear Engineering from Penn State and spent the first twelve years of his career as a test engineer for GE.

Bill joined Customized Energy Solutions in October 2013. His primary area of focus is providing PJM regulatory coverage with an interest in generation assets.

Prior to joining Customized, Bill worked as an analyst for Monitoring Analytics, the PJM Market Monitor.

Bindu joined CES in January 2019. She has experience in policy and regulatory framework of the power sector along with equally good understanding of the entire power sector value chain. She also provides support to India Energy Storage Alliance (IESA) in policy & regulatory activities.

Before joining CES, she was associated with the policy advocacy team of Sterlite Power and worked on different policy and regulations released by government authorities and submitted suggestions to respective authorities from Sterlite and a few other industry associations like FICCI, IEEMA, EPTA etc. Her experience includes research and analysis on different power sector issues, markets and trends, etc.

Previously she has worked with East Coast Energy Private Limited, NCC Power Projects Ltd., and both Mega Supercritical Power Projects where she handled the responsibilities of project management and regulatory issues related to construction of generation projects and associated transmission lines. She has her Master’s in electrical Power Engineering with Business from University of Strathclyde, Glasgow, United Kingdom.

Brandon first joined CES in June of 2011 as a system operator and currently holds the position of Director – Market Operations Center. Prior to joining CES, Brandon obtained a BA in Economics from Rowan University.

Brandon’s current responsibilities include overseeing the CES 24/7 Market Operations Center which consists of two monitoring desks: Market Operation Center (MOC) and Operations Control Center (OCC).

The CES 24-hour Market Operations Center is fully staffed with regional grid operator-certified personnel who perform wholesale forward market offers, real-time generation offers, scheduling and monitoring, curtailment management, and reserve and regulation offers and monitoring. Servicing a portfolio spanning all major RTO/ISO’s located in North America and consisting of approximately 9 Gigawatts of installed capacity with a diverse fuel mixture including: wind, hydro, solar, battery, natural gas and fossil generation facilities.

Brian joined CES in March of 2017 as a Software Engineer. Prior to joining CES he worked as an Application Developer at Presante Health Care. Brian has over 20 years’ experience as a software developer. He has a BSC diploma in Applicable Mathematics from Dundee Institute of Technology

Brian joined CES in January 2018 as Technical Project Manager for the Retail Services team. After supporting the Retail Services team in various business and technical initiatives, he now provides these services to all CES technical teams.

Brian holds a B.S. in Computer Information Systems from Marietta College in Ohio. Prior to joining CES, Brian has worked in the software industry for over 10 years working for companies in the financial and healthcare industries. He brings a strong background of everything from full stack software development to IT planning and strategy.

Caitlin joined Customized Energy Solutions in October 2017, as a Jr. Financial Analyst.  She is on the Retail Services team and is primarily focused on complex billing, managed portfolio, and resettlements.

Prior to joining CES, Caitlin worked in the wind industry, gaining experience with financial reporting, forecasting, and sales. Caitlin graduated from Penn State University with a BS in Energy, Business, and Finance and a Minor in Economics.

Caleb joined CES in May of 2018 as the Compliance Analyst for the Renewables team. Before joining CES, Caleb worked as an Attorney at American Tower. Caleb comes to CES with over 4 years of experience in the legal field. He is a graduate of Suffolk University Law School.

Calvin joined Customized Energy Solutions in August 2018. He is part of the technical team.

During graduation, he had undertaken various projects and also founded and headed a solar-electric vehicle team, Team Solarium.

He has graduated from Pune University, with a Bachelor degree in Mechanical Engineering.

Carl joined Customized in October 2013. He reports on stakeholder activities at PJM Interconnection and represents the PJM Public Power Coalition.

Carla joined Customized Energy Solutions in November 2013.  Her current role as part of the Retail Services team includes assisting clients with new market entry and enrollments. Carla gained over 13 years of experience in the energy industry working for GE Nuclear Energy and Constellation NewEnergy as a software engineer and production support analyst. Some of her duties included the implementation and support for monitoring, billing, and enrollment systems for multiple markets throughout the US. She has a BA in Computer Information Science from University of California, Santa Cruz.

Chad is a Consultant in the Emerging Technologies division of Customized Energy Solutions and specializes in the PJM footprint. Chad provides emerging technology investors, project developers, integrators and other market participants with market intelligence and qualitative/quantitative consulting services. Chad also participates in ISO/RTO stakeholder processes involving renewable energy and energy storage technology.

Originally, Chad joined CES as a Retail Operations Analyst.  As part of the Retail Operations team, his primary focus was client management and operational support; however, he also assisted with retail portfolio management and software development. Before joining CES, Chad worked as a Market Analyst and Operator for a Demand Response and Energy Storage startup company.  Here he gained experience providing analysis on new and emerging markets for Demand Response and Energy Storage, Utility Demand Management and holds a PJM Generation Operator Certification.

Chad’s prior experience includes work as an Energy Auditing Associate and Technology Marketing Intern for the University of Delaware.  He also worked as a Business Pathways Intern at the Department of Energy.

Chad graduated from the University of Delaware with a B.S. in Energy Policy concentrating in Economics.

Charles Adzema joined Customized Energy Solutions in August 2019.  Charles has over 10 years of experience working in the Retail Energy industry in various capacities as an analyst, consultant, and operations manager.

His most recent duties prior to CES were leading operations billing teams with PPLSolutions and Hansen Technologies.  Charles earned his BS in Energy, Business, & Finance from the Pennsylvania State University and MBA from DeSales University.

Chuck joined Customized Energy Solutions in December 2014 as a System Operator. Chuck supports the day-to-day activity in the Day-Ahead and Real-time energy markets. He is responsible for submitting Day-Ahead bids and offers, Day-Ahead and Real-time Demand Response, Emergency Load Response and energy market settlements.

Charlie joined Customized Energy Solutions in February 2016 as Senior Analyst of Retail Market Services, working on the Retail Team with a focus on load forecasting and retail portfolio management and analytics.

Before joining CES Charlie spent 4+ years in the energy industry, working in finance and wholesale energy operations for a then startup retail electricity provider, as well as asset management and operational FP&A for a global renewable energy developer/Yield Co. He has broad industry experience, including financial modeling and forecasting (on the demand side for retail portfolios, and on the generation side for solar/wind/hydro assets), retail book management and pricing, REC tracking and procurement, power hedging risk management strategy, startup financial strategy and operations, asset management, and budgeting/variance analysis.

Charlie graduated from Vanderbilt University in 2011 with a BA in Economics, Financial Economics, and Corporate Strategy, and enjoys long walks along the Schuylkill River bank with his dog Crissy.

Charlie Howland joined Customized Energy Solutions as its outside General Counsel in October, 2019.  He is a partner and head of the Environmental Group at Curtis, Mallet-Prevost, Colt & Mosle LLP, an international law firm headquartered in New York City where he advises U.S. and foreign clients on all aspects of environmental and energy law.  Among his focuses are legal issues associated with ‘grid edge’ energy projects, including financing and siting renewable energy projects on environmentally impaired lands (‘brightfields’).

Charlie joined Curtis after a 28 year career at the USEPA, where he served as a Senior Assistant Regional Counsel at the agency’s Region 3 office working on complex site cleanups and enforcement actions, as well as several guidance-writing workgroups.  During a leave of absence from the agency in 2008-09 he served as general counsel for a renewable energy developer.

In 2018 he served as Senior Advisor to EPA’s Office of Enforcement and Compliance Assurance, helping to implement Superfund Task Force reforms.  In 2019 EPA appointed Charlie to the Superfund Working Group of the National Environmental Justice Advisory Council, which is advising the EPA Administrator on how to better ensure community acceptance of Superfund cleanups and revitalization of communities in a manner that recognizes the unique burdens and vulnerabilities of adjacent environmental justice populations.

Between 2004 and 2018 he served on the Lower Merion Township Planning Commission, the last four years as co-chair.  He currently serves as a member of the board of the Energy Coordinating Agency, which provides programs to help address the energy needs of low-income Philadelphians through energy conservation, education, heating, and home repair services.

Charlie has presented at numerous professional conferences on various environmental and energy law issues.  He has taught environmental law at several different universities in the U.S. and abroad; developed and for several year co-taught Energy Law at Villanova Law; and currently teaches Navigating the Regulatory State: Law, Science and Policy at the University of Pennsylvania Law School.  He has been named a U.S. State Department Fulbright Fellow Specialist, and in September, 2019 spent two weeks at the UiT: Arctic University of Norway in Tromsø, helping UiT create a new Joint Nordic Master Programme in Environmental and Energy Law.

Charlie holds a B.A. from Cornell University, and a J.D. from the Villanova University School of Law.  He has also completed executive education programs at the Harvard University JFK School of Government (Understanding Environmental Economics: Strategies for Policy Makers and Managers) and the U.S. Department of Energy National Renewable Energy Laboratory (Energy Executive Leadership Institute).

Chris joined CES as a System Operator in August of 2015.  His current responsibilities include the monitoring, diagnostics, curtailment and remote repair of wind farms. Additionally, He is responsible for coordinating both planned and unplanned outages with different transmission operators and ISO’s as well as providing weekly and month to date reporting on site performance conditions to the customer.  Before joining CES, Chris attended Rowan University where he obtained his BA in Business.

Chris joined CES in April 2020.  His area of focus is providing coverage on CAISO policy and regulatory matters in the West.  Prior to joining CES he was a lead and senior policy developer with CAISO.  In his role with CAISO, he has led numerous CAISO stakeholder initiatives and developed proposals to enhance and establish new CAISO policies.  His areas of expertise include resource adequacy, transmission cost recovery and emerging technologies.

Before joining CAISO in 2015, Chris held a role as wholesale energy markets advisor to the Michigan Public Service Commission where he represented Michigan interests in the stakeholder processes of MISO and PJM Regional Transmission Organizations.  He obtained a BA in economics from Michigan State University.

Chris is a Senior Consultant for Customized Energy Solutions, which he joined in January of this year.  He provides regulatory coverage of SPP, which includes reporting and analysis on working group and committee activities.  Prior to joining Customized, Chris gained over 18 years’ experience in finance and the energy fields with Constellation Energy and Exelon.  He has been a selected as a company or industry segment representative on stakeholder committees in PJM, MISO, ERCOT, and SPP.  Chris has a Bachelor of Science from Towson University and an MBA from the University of Baltimore.

Chris joined Customized Energy in April 2011 after working as an Information Technology consultant for CES for more than five years.  Prior to joining CES full-time, Chris assisted with infrastructure design and upgrades as well as integration between CES, ISO market participants and RTOs.

Chris has 15 years of experience in various aspects of the IT field and SMB consulting.  Chris graduated from Allentown College of St. Francis de Sales, now DeSales University, in 1997 with a BS in Computer Science, Information Technology and a minor in Business Management.

Craig joined Customized Energy Solutions in October 2013 bringing more that 20 years of software sales, marketing, development and delivery experience to the CES Retail Team.  He is primarily focused on helping CES clients gain market entry, streamline their EDI and Billing process and more accurately manage forecasting and scheduling thorough the implementation of Customized’s end-to-end hosted software platforms.

With more than 16 years of experience in the energy sector, Craig’s efforts on behalf of his clients have allowed them to realize many millions of thousands of dollars in savings and increased profits by implementing software and services while focusing on their core business.  Prior to joining CES, Craig managed a team of solution architects delivering best in class infrastructure management software to some of the world’s largest organizations.  Additionally, Craig established sales and marketing methodology while developing teams for RealWinWin, FirstCarbon Solutions and LPB Energy Management.

Curtis joined Customized in 2013 bringing over 20+ years of energy experience with 13+ years providing consulting services to clients across multiple ISO/RTO markets (ERCOT, SPP, NE, NY, PJM, MISO, CAISO). He has managed numerous merger and acquisition efforts for large wholesale market participants across the country.  Curtis has experience providing and implementing front, mid, and back office services and solutions for clients.  Curtis leverages his extensive business acumen complimented by a strong technology background to effectively and efficiently provide superior customer service. Through his extensive experience in the industry, Curtis adds depth and breadth to the Customized Energy Solutions team.

Dan joined Customized Energy Solutions in October 2019 as a Forecasting Analyst on the CES Retail Team. He is primarily focused on developing load forecasts along with performing quantitative and qualitative analyses.

Prior to joining CES, Dan worked in the diagnostic lab testing industry as a Financial Analyst. He holds a BBA in Finance from Villanova University.

Dan joined Customized Energy Solutions in June 2016, as an analyst on the Retail Services team.  He provides support to the group in billing operations, EDI, and client and data management. 

Prior to joining CES, Dan managed the records database for an intellectual property legal practice. He graduated from West Chester University with a degree in English. 

Dan joined CES in December 2016 as a Network Administrator. Prior to joining CES, Dan worked for an IT consulting company that catered to SMB companies in the Philadelphia area. He was responsible for setting up servers and network design. He is a self taught IT expert with more than 15 years of experience. Dan graduated from the University of Maryland & the University of Nice as a French language major.

Dan is currently a Director of Market Intelligence – West at Customized Energy Solutions. Prior to joining Customized, Dan was a Senior Policy Analyst for Portland General Electric’s Power Supply Operations. In that role, Dan engaged with the CAISO and regional partners to evolve policy and market design components of the Energy Imbalance Market, and worked to successfully position PGE’s Power Supply Operations group in both the EIM and the CAISO’s Day-Ahead market. During his time at PGE, Dan also lead the joint-project among Pacific Northwest utilities to develop a security-constrained economic dispatch market through the Northwest Power Pool Market Committee. Before joining PGE, Dan worked for Puget Sound Energy where he helped develop and direct their Federal regulatory and compliance strategy. Dan has also worked as a real-time energy trader for both Puget Sound Energy and Tri-State Generation and Transmission, gaining broad experience in the wholesale bilateral energy markets of the Western United States. Dan began his career at PPM Energy (now Avangrid Renewables) in their settlements and contracts division.

Darshil works as an Analyst. He joined CES in Jan, 2018. He has been working for CES as a contractor since April 2016. He has 2 years of experience in Software Development. He has background in web tool and front end development. In CES, He has been involved in development of CoMETS Web tool.

Darshil holds Bachelor’s Degree in Computer Engineering.

Dave joined CES in June of 2014. His role as an analyst in the Demand Response group entails analyzing market and customer data to evaluate market opportunities, develop new business and provide the most economical propositions to the customer. This requires completion of compliance and settlements tasks for ISO DR programs and keeping up to date on the DR regulatory environment and energy markets. He also monitors and interprets client activity and discusses participation in ISO DR programs with clients, as well as potential clients.

Prior to joining Customized, Dave attended Penn State University, earning a BS in Energy, Business, and Finance with an economics minor. Since graduating in 2011, he has worked in the energy industry, most recently working as an Energy Analyst.

David joined CES in September 2019 to fill the new role of Desktop Support for our Infrastructure Services department.  David is excited to apply his 18 years of customer service and management experience to the position.  David earned his B.S in Management and Information Systems from the Pennsylvania State University.

David joined Customized Energy Solutions in May 2020 assigned to the Wholesale Energy Services – Midwest Region.

David comes to us from MISO where he spent the last fifteen years working in the Market Settlements group.  Prior to MISO, David worked for Cinergy in various roles as a Settlement Analyst, Confirmation Administrator and interned on the Hourly Trader/Scheduling desk.  He earned a Master’s Degree in Business Administration from Thomas More College and a Bachelor’s Degree in Accounting from Northern Kentucky University.

David joined Customized Energy Solutions in January 2007.  David provides reporting services regarding ongoing developments in the policies and rules of the MISO markets.  He also provides economic and regulatory consulting services, including litigation support.  In addition, he represents the interests of the MISO LSE Coalition, a group of 18 largely transmission dependent municipal, cooperative and similar electric utilities throughout the MISO region.  FERC has favorably relied on his testimony in cost allocation and market power cases.

David earned a BA in Economics from Trinity University (TX) and a PhD in Economics from Vanderbilt University.

David joined Customized Energy Solutions in August, 2017. As a senior database administrator of IS team, he serves all business lines needs in database development and management areas.

David brings over 20 years IT industry experience in database management and software development. Prior to joining CES, he worked for Kantar Media as a senior database administrator. David has his B.S. in Computer Engineering and M.S. in Computer Science from Nanjing University.

Debi joined Customized Energy solutions in April 2013. He has been involved in financial analysis and modeling for both India and US market projects. He is responsible for market research and report writing for Renewable energy and Emerging Technology applications. He also provides support to India Energy Storage Alliance (IESA) for IESA promotions, events, technology support to IESA website and IESA-KPN services.   Debi has 2 and half years of prior experience in consulting at Oracle Financial Services for Asia-Pacific Region.

Debi holds an MBA degree in Finance from SCMHRD (Symbiosis International University), Pune, India and a bachelor of Technology from KIIT University, Bhubaneswar, India. Debi was part of several national / international competitions winning teams during his MBA program.

Deepak Menon joined Customized Energy Solutions in December 2016 and works in India operations as Assistant Manager. He started his career as PA to MD in Enkay Homes, and later he joined Manikaran Power, he was an integral part for liasoning and business development team for 2years. At Customized he is responsible for developing business by helping clients to reduce energy cost through power trading / open access and facilitating them with all the state & local government clearance required.

Deepak is a Bachelor of Science graduate from Bangalore University.

Devdatt joined Customized Energy Solutions in November 2014 as an Analyst in Retail Operations.  He works in the Retail Market Services and develops and maintains electricity pricing models.

Devdatt’s work experience includes graduate research on block co-polymers at the University of Pennsylvania as well as co-op stints in Purchase and Manufacturing. Devdatt graduated with a Masters in Materials Science from the University of Pennsylvania in 2014 and an Bachelors degree with honors in Mechanical Engineering from the Birla Institute of Technology and Science-Pilani, Dubai in 2012.

Devyani Salunkhe joined Customized Energy Solutions as Assistant Manager  for Events & Projects in February 2018. She currently provides marketing support in activities related to CES and India Energy Storage Alliance by creating marketing and branding material for conferences and webinars.

Prior to joining CES, Devyani has primarily worked in the field of IT where she was heading the marketing function for a product based company in Pune. She was responsible for creation of marketing material for ERP and other softwares, various industry representations, technical content curation and strategy and branding. She has also worked with the Indo-American Chamber of Commerce where she was responsible for facilitating bi-lateral trade between India & US, member engagement and conceptualizing events for the Chamber.

Devyani is a post graduate in Marketing from India Institute of Planning and Management.

Dhruv joined Customized Energy Solutions in February 2011 and works in the India Operations as an Analyst. He began his career as a Management Trainee with North Delhi Power Limited (NDPL). He was an integral part of the pre-opening team to look after intra-state ABT, Power Trading and Power Purchase for NDPL. At Customized, he is responsible for Business Development for Open Access Clients, Renewable Energy Market (REC), Demand Response (DR), deciding Bidding Strategies for Clients, Contract Management and Operational Aspects of Power Trading and Regulatory Assistance to the Clients.

Dhruv holds a Masters in Business Administration (Power) from the National Power Training Institute (NPTI), apart from a Bachelor’s degree in Engineering (Instrumentation and Control) and Diploma in Electronics and Communication.

Danny joined CES in May of 2016 as a Jr. Software Engineer. Prior to joining CES, he worked as an Information/SQL Developer for Telavance Inc.  He has over 6 years’ experience working various SQL Servers and over 4 years reporting & data analysis experience. Danny graduated with a Bachelor’s of Science from Shandong University, China

Dimitrije joined Retail Services team at CES as a Software Engineering co-op in April 2019 and a full-time Software Developer in June 2020. His main responsibilities include software development and data integrity assurance related to operations, billing and reporting in CES|BLUE.

Prior to joining CES, Dimitrije had two co-ops with PECO Energy and Comtrade System Integration as a Business Analyst and Business Intelligence Analyst. Dimitrije graduated in 2020 from Drexel University with a BSBA in Management Information Systems and Business Analytics. During his time at Drexel, he was an international student athlete on Drexel Rowing team and a Teaching Assistant at LeBow College of Business.

Dominique joined Customized Energy Solutions in 2018.  She will be working with the retail group to improve and expand CES’ retail offerings including system, training and services. Dominique has worked in the retail electricity and gas industry for over 16 years.  Dominique’s previous roles in the industry include sales, marketing, project management and account management.  She earned a BBA from Texas A&M University in Accounting and an MBA from the University of Texas at Austin, focused on Marketing and Management.

Dr. Rahul Walawalkar leads the Emerging Technologies & Markets team with focus on energy storage, renewables, demand response and smart grid technologies as well as international markets. He is an acclaimed energy expert. Rahul serves on the Board of ESA and provides input to FERC & various state agencies. He has served on panels for US DOE and in working groups for IEEE & NIST.

Rahul holds a Ph.D. in Engineering & Public Policy, a MBA in Energy Management and a BS in Electrical Engineering from Carnegie Mellon University. He is the recipient of numerous awards and is a member of various professional organizations including AEE, IET, IEEE and IAEE.

Dr. Satyajit Phadke joined CES in January 2015. His focus is on consulting services in the area of energy storage and conversion technologies for various applications such as automotive, stationary power, portable power and grid scale storage. Additionally he assists with evaluation, validation and competitive bench marking of technologies.

Satyajit has in depth understanding of various energy storage technologies owing to his many years of involvement in the research and development of novel battery chemistry and materials for fuel cells. He holds three licensed patents in the area of batteries and is the author of several technical articles in this field. He has a PhD from University of Florida, a BS from the Indian Institute of Technology (IIT) Roorkee and has worked in capacity of a post doctoral associate at Massachusetts Institute of Technology (MIT) and Princeton University.

Drew joined CES in January 2016 as a consultant with Data Acquisition Services.  He comes to CES with over 14 years of experience supporting Windows Systems and Networking for SMB customers. Drew has joined the Data Acquisition Services team developing, setting up, and supporting the DAS systems and services. Drew earned a BS from Millersville University in Secondary Education and an Associates in Computer Systems from York Technical Institute.

Dustin joined Customized in September, 2015. As a system operator he is part of a 24 hr. operational team that monitors generation, performs remote repairs, and implements wind park curtailments. Additionally, he is engaged with dispatching and conducting regular day to day operations such as coordinating outages and communicating with engineers and technicians over multiple facilities. He also carries out ongoing reporting procedures while handling bids for different ISO energy markets.

Before coming to CES, Dustin was in the U.S. Navy for six years rated as an Aviation Warfare Systems Operator – Acoustic. Primarily he was engaged with P-3 Squadrons operating sensor systems, airborne electrical equipment, and acting as an inflight communications operator. He became a watch supervisor for the remaining years in the Navy at the Integrated Underwater Surveillance System facility in Virginia Beach conducting anti-submarine warfare tactics, analysis and tracking. After the military he attended Middle Tennessee State University where he was awarded his Bachelor of Science degree in Mass Communications.

Dustin also obtained a second Bachelor of Science degree in Photography at the Art Institute of Philadelphia and is an enthusiastic outdoor and wildlife photographer. Some of his ongoing projects include Cowtown Rodeo and the Wolf Sanctuary of Pennsylvania where he is also a volunteer.

Elvis Momanyi joined CES in November 2019 as System Operator. His current responsibilities include monitoring, diagnosing, and implementing wind park curtailments at locations throughout multiple ISO’s. Additionally, he is responsible for coordinating both planned and unplanned outages with different transmission operators and ISO’s and providing weekly and month to date reporting on site performance conditions to the customer. He is also responsible for managing several battery storage units and the control of several Hydro generator units

Epica joined Customized Energy Solutions as an Analyst in November 2018. She has been involved in modelling, data analysis along with market research. Her research is focused on areas such as energy storage systems and renewable energy.

Prior to joining CES, she has worked with Center for Study of Science Technology and Policy (CSTEP) as a Research Consultant for materials and storage group. At CSTEP, Epica worked in the field of electric vehicle, battery and renewable energy where she was involved in research and analysis activities. She has a few publications including a report and journal paper in this sector.

Epica holds a Masters in Chemical Engineering from Jadavpur University and  Bachelor’s degree in Engineering (Chemical Engineering).

Eric Hendrick joined Customized Energy Solutions in March as a Senior Consultant for Risk Management and Origination.  Eric was concurrently Head of Supply & Trading for Guttman Energy from May 2014 through November 2015 where he lead a team in the hedging of its Appalachia natural gas and PJM power portfolios. Eric used his extensive finance and energy trading background with high attention to market analysis and risk management to ensure adequate margins for Guttman. Eric marketed power and natural gas while skillfully monitoring and analyzing the energy exchange, resulting in competitive energy prices for Guttman Energy’s customers.

Erik is responsible for the company’s services related to the wholesale electricity markets, which includes managing and scheduling generation assets in the various RTOs/ISOs, and managing the electricity purchases and electricity market activity for large users, including municipalities and industrial customers. 

Erik first joined Customized Energy Solutions in May of 2005 as the Director of Regulatory Affairs for PJM. In this role he provided market updates and information on market rule changes to many clients in PJM.

Currently serving as Vice President – Retail Services, Erika Schmitt joined Customized Energy Solutions in April, 2010.  Erika began her tenure at CES on the compliance and renewables teams, helping organizations evaluate and enter new markets. She quickly gained experience providing EDI, billing and other services to retail energy providers supported via the CES|BLUE Platform. After successfully on-boarding many new and complex clients, Erika was appointed to her current role of VP – Retail Services in 2018.  Erika currently oversees a team of more than 40 people, managing sales, software as a service, and other back office services to more than 60 retail energy providers across the U.S. deregulated market.

Faizan joined Customized Energy Solutions as a Software Developer in July 2018. Faizan is currently involved in solution architecture design, development, research, and support of software. He is also responsible for developing software platforms for real-time systems to increase reliability and having effective data interface for applications.

Prior to joining CES, Faizan was working as a Software Lead at Cuelogic Technologies. His role was to execute development of projects from concept to delivery with highly scalable, performant and robust software solutions. Faizan has more than 5 years of experience in software development.

Faizan holds a bachelor’s degree in Computer Science and a master’s degree in Computer Application from University of Pune, India.

Frank joined CES in February of 2020 as a Software Engineer. Prior to joining CES, he worked as a software engineer for over 10 years in various industries including education, science, and financial technology. He is currently working on the Retail Services – CES Blue team. He has a BS in Computer Science from Monmouth University.

Gabriel joined Customized in 2016. Gabe assists clients with market intelligence, analysis, and consulting on energy storage and emerging technologies across multiple ISOs and RTOs in the US. 

Before joining Customized, Gabriel spent several years in the wholesale and retail energy industry and has had multiple leadership roles in the areas of power and gas load forecasting, power plant development, energy trading and procurement, quantitative analysis, and software development for energy systems. Gabriel’s prior experience includes several years of managing the load forecasting function at major energy firms and substantial consulting work for clients in the areas of power generation, retail energy strategy, and energy data analytics. 

Gabriel holds a Bachelor of Science degree and a Master of Engineering degree in Electrical Engineering from MIT.

Gaurav Arora joined Customized Energy Solutions as Infrastructure Project Manager in October 2018. He is responsible for managing and prioritizing Infrastructure and technology-related project initiatives for the enterprise.

Prior to joining CES, Gaurav was the Program and Project lead for Cloudamize. He brings eight years of technology experience across various industries as an IT/PMO leader and consultant.

Gaurav has a B.A. from Temple University and a M.S. from Penn State University.

Gaurav joined Customized Energy Solutions in December 2019 as a Software Engineer. He has over three years of experience in software development sector in front-end development and back-end development.

He is responsible for detail-oriented UI design and development using technical web skills with a solid understanding of users’ perspectives. He holds a Bachelor’s degree of Engineering in Computer Science from Pune University.

Gina joined Customized Energy Solutions in April 2014. As part of the Retail Services team, her primary focus is to provide retail natural gas suppliers support with new market entry, customer enrollments, billing, reporting, and data management. Prior to joining CES, Gina gained 12 years of experience in Residential Billing and Collections, Wholesale Power Markets, and system integration while working for Accenture Plc. Gina graduated from University of Notre Dame with a BA in Psychology.

Ginger joined Customized in 2010 as a Regulatory Affairs Specialist. Ginger provides reporting services regarding ongoing developments in the policies and rules of MISO markets. Previously, she worked at MISO as a Stakeholder Relations Specialist. In that role, she stayed familiar with wide-ranging MISO developments, policy and procedural issues, and stakeholder views.

Ginger earned a BS in Political Science from Malone College in Canton, OH and completed her MBA at Kelley School of Business.

Gopal joined Customized Energy Solutions as QA Tester in February 2020.

Prior to joining CES, Gopal was a Software Quality Analyst who worked in Manual, Automated and Section 505/Accessibility testing in various windows, client-server, web based and customer facing applications and various domains like city government agency, customer relation management system, banking and telecom billing.

Graham joined Customized Energy Solutions in July 2016 as an analyst with the natural gas team. He assists in the forecasting and scheduling of natural gas, along with various other natural gas based projects. Prior to joining CES, Graham gained experience in yield forecasting and statistical analytics with a commodity weather consulting company. Graham received a BS in Meteorology, with a focus on Energy Business Finance, from The Pennsylvania State University.

Dr. Gustav Beerel joined CES in 2013 as Vice President of Market Development.  His focus is on business and process development of scalable, comprehensive retail and wholesale energy service delivery platforms both in the US and internationally.

Gustav is the founder/President of Emission Information, Inc.  He was co-founder/CEO of EnvaPower, Inc, (known as Genscape Analytics).  He was a founding member of New Energy Ventures and Corporate S.V.P. of AES NewEnergy, (known as Constellation NewEnergy). He spent a decade in the chemical industry, has an MBA from Harvard Business School and a Ph.D. in Chemical Engineering & Mathematical Optimization.

Guy joined Customized Energy Solutions in October 2008. His primary area of focus is providing PJM regulatory coverage and consulting services to clients with an interest in generation asset management and trading.

Guy has over 20 years of energy experience, including 12 years experience in competitive electricity markets as proprietary trader, portfolio manager, and asset manager in PJM, MISO, and NYISO. He earned an MS degree in Business from the University of Baltimore and a BS degree in Accounting from the University of Maryland. Guy is also a Certified Public Accountant.

Harmanpreet joined CES in June 2020 as Quality Assurance Analyst. He has previous experience in functional testing, API testing and database verification for web and mobile applications. He is involved in QA testing activities in support of release of ETL, reporting and web applications.

Prior to CES, he has worked with service based and product based organizations as a Quality Test Engineer, performing manual and automation QA responsibilities in the event management, health care/health insurance, e-commerce and banking domains.

Harmanpreet holds a bachelor’s degree in Information Technology from Punjab Technical University, India.

Harry joined Customized Energy Solutions in November 2012.  His focus is consulting services in the areas of market settlements and analysis for wholesale and retail load serving entities as well as generation projects.  Additionally, Harry assists with managing and scheduling generation assets in the various RTO/ISO markets and provides expertise for a variety of renewable energy and back office improvement projects.

Prior to joining Customized, Harry gained over 20 years of experience in the energy industry working at PJM Interconnection where he led the market settlement functions from the inception of today’s PJM wholesale markets.  Harry earned a BS in Electrical Engineering from Drexel University and an MBA from Villanova University.

Harsh joined CES in November 2014. He has been involved in providing consulting and market research services to utilities, OEMs, regulation makers and other clients of Customized Energy Solutions and India Energy Storage Alliance on energy storage, renewable energy and other power sector related emerging markets in India. Harsh has over five years of experience in energy sector with a particular specialization in the areas of market research, process improvement and strategy consulting.

His research experience focuses area of Power Generation and T&D equipment, Power Sector Investments, Renewable Energy Development, Energy Storage Systems and Power Utilities Best Practices. He has also advised companies on the areas of Market Analysis and Forecasting, Organizational Development, Stakeholder Management.

He holds a Masters of Business Administration in General Management from Leeds University Business School, United Kingdom; a Bachelor of Technology in Electrical Engineering from the Visvesvaraya National Institute of Technology, Nagpur, India and Diploma in Management Consulting, certified by CMI, UK. He had a short stint as a Consulting Intern with a couple of small organizations in Johannesburg, South Africa.

Harveyetta joined Customized Energy Solutions in February 2006. As Benefits Manager, her duties include managing the company’s employee benefits program. She also assists the Controller with a variety of financial matters.

Prior to joining Customized Energy Solutions, she worked at a global standards organization. Harveyetta graduated with honors from Strayer University earning an AA and BA in Business Administration with an emphasis in Human Resource Management. Harveyetta has successfully completed Villanova’s MS program with an emphasis in Human Resource Development.

Hemant joined CES in September 2020 as Angular Developer. Hemant has experience in working with responsive webpages using bootstrap and media query, and taking advantage of the frameworks like Typescript and Angular. He understands model view controller MVC and MVVM design pattern.

Hemant holds a Master’s Degree in Computer Application from Pune University Maharashtra, India.

Hiroki joined CES Japan as manager for BLUEj Development on November 22, 2019. He has been working in the IT industry as a software engineer and program/project manager. He also was the manager/director in several technical support divisions over 34 years in foreign vendor in Japan. For the recent 20 years, he has been working in telecom industry for a large scale system accommodating 10M users.

Jason joined CES in March 2018 as the Vice President of Technology. He is responsible for guiding the strategy for CES’s technology offerings as well as the supporting IT delivery teams/processes.

Jason came to CES from Aon Affinity where he was the Director of IT Product and Portfolio Management.  He brings 25 years of technology experience across a variety of industries as an IT/PMO leader and consultant.

Jason holds a B.S. in Information and Decision Sciences with a Concentration in Computer Science from Carnegie Mellon University.

Jin Xiao joined Customized Energy Solutions in July 2011. He is responsible for developing software applications in retail services in the areas of EDI data exchange, billing, enrollment, pricing and forecasting.

Prior to joining CES, Jin has been working in utility industry for over 10 years, as a lead application architect and developer at Utility.com, AES NewEnergy, Constellation Energy Group, and SunEdison . He was the lead designer and developer of   various invoicing systems, tariff rate database/engine, and SunEdison’s industry-leading solar operations center platform. Jin is a certified Microsoft System Developer. He has B.S. Industrial/Systems Engineering from Chongqing University and M.S. in System Engineering from University of Arizona.

Jatin works as a senior analyst at Customized Energy Solutions. He joined CES in August 2020. He is involved in development of Python based mathematical models for operation of energy storage systems in electricity markets. Before joining CES, Jatin worked at Prayas (Energy Group), Pune, a premier think tank in India focusing on electricity regulation where he published multiple publications and was involved in regulatory filings.

His research areas include applied optimization and predictive modeling for solving decision making problems in electricity markets.  He also holds expertise in policies and regulations of electricity sector in India.

Jatin holds a Master of Management degree with specialization in Business Analytics from IISc Bangalore, India and Bachelor’s degree in Electrical Engineering from Indian Institute of Technology, Delhi.

Javed joined Customized Energy Solutions as an Intern in December 2011. He is responsible for integrating the electricity generation and storage resources with CES’s Control Center. In addition to this, he is responsible for developing software platforms for real-time systems for better reliability and for having effective data interface to the ISO’s. He is been instrumental in developing low-cost hardware and software platform (Based on  IoT ) for monitoring and optimizing the performance of the micro-grids in India.

Javed holds a bachelor’s degree in Electronics Engineering from University of Pune, India.

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Jayanthi joined CES in August 2020 as a Senior QA.

Prior to this, Jayanthi worked as QA lead/senior and QA/release coordinator with hands on testing in manual and automated. Jayanthi worked in various windows, client-server, web based, mobile apps and has worked for Fortune 500 companies for several years with exposure to various domains like finance, telecommunication, entertainment, insurance, cable, and state court.

Jeannette Henderson joined Customized Energy Solutions in September 2020. Prior to working at CES, she worked for CubeSmart where she developed project estimates and timelines, managed IT staffing, resource plans and budget estimates, and HR matters. Jeannette has her MSIS from Penn State Great Valley and a bachelor’s degree in Business Administration from Widener University.

Jed joined Customized Energy Solutions in July 2007, working in the Demand Response Business Line. He started out as an analyst participating in consulting projects pertaining to market analysis using stochastic modeling tools. His work includes advising clients on Demand Response participation in ISO and utility programs and implementation of customer participation in those programs for partner companies. Jed also drives the business requirements for CES|GREEN, a Demand Response and Peak Load Management web portal.

Before he joined Customized, Jed worked as a Financial Advisor and has a BA in International Relations from The University of Pennsylvania.

Jeff has over twenty years of experience in the energy industry. He provides market intelligence and regulatory advisory services to wholesale energy clients active in the ISO New England markets as well as assists clients with market intelligence and analysis on emerging technologies such as energy storage. He has testified before the Federal Energy Regulatory Commission (FERC) and State regulatory agencies on issues including asset divestitures, financial assurance and power market design.

Before joining Customized Energy Solutions in 2015, Jeff was a Senior Associate with the Alliance Risk Group providing risk advisory and regulatory compliance consulting services to a wide range of electricity clients in the US Northeast. Prior to joining Alliance, he was at ISO New England for eight years where he served as Manager, Market & Credit Risk before joining Massachusetts Municipal Wholesale Electric Company as Director of Commodities and Treasurer.  He began his career at Levitan & Associates where he focused on conducting generator asset valuations in support of electric utility divestitures.

Jeff holds an A.B. in Economics from Harvard College.

Jennifer joined Customized in April 2007. As an Analyst, Jennifer is responsible for registering clients, enabling them to do business with FERC, the state, and in the active wholesale markets. Jennifer is also involved with the Wholesale Services group working with generation portfolios, bill reconciliations and settlements. She is also responsible for managing assets in Generator Attribute Tracking System (GATS) and a variety of PJM eSuite applications, and filing FERC quarterly reports.

Prior to joining Customized Energy Solutions, Jennifer worked for over five years as an analyst for PJM Interconnection. She earned a BS in Communication from Clarion University.

Jennifer joined Customized Energy Solutions in January 2018 as an analyst with the natural gas team.  She assists with energy purchasing, nominations and scheduling, along with various other natural gas based projects.

Prior to joining CES, Jennifer gained experience in facilitating procurement activities  for power and natural gas contracts at a retail energy brokerage. Jennifer received a BS in Business Administration, with a focus on economics, from Drexel University.

Jesse joined CES in May of 2019 as an Analyst for the Renewables team. Before joining CES full time, Jesse worked as an intern with the Renewables team during the summer of 2018. Jesse graduated Penn State University with a BS in Energy Business and Finance and Minor in Entrepreneurship and Innovation.

Jianfeng joined Customized Energy Solutions in April 2013. He is a member of the Congestion Management team and is primarily responsible for modeling, powerflow analysis, and optimization. He also provides consulting services for clients who request various engineering studies.

Previously he worked at MISO, where he served as Senior Market Design Engineer. He worked in MISO for over 10 years, and has a broad knowledge of the electricity market, forward and real-time operations, and transmission planning.

Jianfeng earned his MS and PHD in Electrical Engineering from the University of Wisconsin-Madison.

Jiaying joined Customized Energy Solutions as an intern at New York office in Feb 2014. In November 2015, she joined Congestion Management team as a full-time analyst. She is supporting a broad range of clients through the various Financial Transmission Rights (FTR) and Auction Revenue Rights (ARR) processes in the CAISO and SPP markets.

Jiaying graduated from Binghamton University with an MA in Finance and Economics and a BA in Economics.

Jim joined Customized Energy Solutions in January 2009. He is responsible for providing expertise and customer support in the areas of energy storage, distributed resources, renewable technologies, project management and all energy market-related issues.

Prior to joining Customized, Jim worked for New York State Electric & Gas Corporation for 32 years, gaining experience in power plant and energy end-use technologies.

Jim joined Customized Energy Solutions in October 2008 as Director of SPP Regulatory Affairs. While Jim is still active in the SPP stakeholder process, Jim now focuses on developing, performing, and managing consulting services for the SPP and ERCOT regions. He seeks to leverage his 14+ years of energy industry consulting experience in which he has provided services to ISO/RTOs, load serving entities, investment banks, IPPs, resource developers, investors, and software vendors.

Prior to working in the energy industry, Jim served in the U.S. Army as an Armor Officer. Jim holds a BBA degree in Finance from the University of Texas at Austin.

Jim joined CES in October of 2019 as a full stack software engineer on the CES Blue team. Jim has about 8 years of experience developing web-based enterprise applications with some of the most modern technologies used today. He has developed software in various industries including energy, education, insurance and government.

Jim is currently the EDI Analyst for the Retail Operations team. He started at Customized Energy Solutions January 2017. Some of Jim’s responsibilities include the EDI trading partner setup, testing, and production tracking of EDI documents.

Prior to CES, Jim worked with a USA software vendor for  9 years as an EDI support analyst for one of their products. He has worked with manufacturers, and distributors in all business markets.

Joel has joined Customized energy solutions in June of 2019 as a Senior Consultant for the Emerging Technologies group. Joel utilizes and provides endorsement to CES | CoMETS asset modeling platform and evaluates various favorable opportunities for energy storage for both behind the meter and grid connected applications. Joel monitors and participates in ISO/RTO stakeholder processes to observe growth in market potential for Energy Storage, provide technical insight where possible and supply clients with cutting edge intelligence on storage opportunity.

Joel has significant experience performing data analysis on and optimizing operations of commercial storage projects across the United States. Prior to coming to CES, Joel worked for an international renewable energy company participating in development, construction, operations and asset management of Energy Storage Projects in three ISO/RTOs.

Joel holds a M.S. degree in Mechanical Engineering from the University of Colorado Boulder as well as a B.A. degree in Physics and Mathematics.

John has recently joined Customized Energy Solutions after nearly 5 years in the development, construction, and IPP sectors managing policy and creating new market opportunities across renewable, fossil, transmission, and energy storage business lines.  Prior to his time in the commercial space, John was on staff at the Federal Energy Regulatory Commission and a regulatory manager for an investor-owned utility.  John has an MBA from the University of Delaware, a Master’s in Public Health from Johns Hopkins University, and is a guest lecturer for the University of Colorado at Denver Global Energy Management Program.

John joined CES in March of 2016 as a Generation Dispatcher. Prior to joining CES, John worked as a senior accountant at NRG Energy, reconciling invoices and handling various generation dispatching optimization. John graduated with a BA in History from Arcadia University.

John joined Customized Energy Solutions in April 2012, working in the Demand Response Business Line. This work includes advising and registering customers in DR, testing customers for compliance, and planning for participation in the Demand Response program. He also supports managing customers Capacity and Transmission peak shaving along with Load Forecasting. John also assists in the analysis, scheduling and transportation of Natural Gas.

Before joining Customized, John spent the last 5 years working for the curtailment service provider North America Power Partners, where he worked in Demand Response covering the areas of PJM, NYISO, ISO-NE and the utilities Southern California Edison and Pacific Gas & Electric.

Jonathan joined Customized Energy Solutions in October 2014. His primary area of focus is providing PJM regulatory coverage and consulting services to clients.

He comes to CES from PJM Interconnection, where he focused on long-term industry strategy and the impact of new technologies and/or market events on electricity markets and grid reliability. He is experienced in PJM’s stakeholder process as well as their governing documents and manuals and has expertise in energy markets, capacity markets, derivatives, natural gas, gas/electric industry coordination, generation, power plant economics, valuation, forecasting, advanced energy storage, renewable energy, and market analysis. Jonathan previously worked as a Market Analyst and Financial Advisor.

Jonathan earned MBA and Master of Accounting degrees from the College of William & Mary and a BS in Business from Virginia Commonwealth University.

Jonghyun joined Customized Energy Solutions in July 2014. He is responsible for developing ETL processes, internal and customer facing interactive reports and other technology initiatives. Jonghyun has a background in Business Intelligence, Data Warehousing and Application Development.  Jonghyun has a Bachelor’s Degree in Electrical Engineering from Ajou University, South Korea and a Master’s Degree in Management Information Systems from Texas Tech University, Texas.

José joined CES in March 2020 as Director of Market Intelligence for the New England wholesale power market, assisting clients in understanding and analyzing ISO New England’s rules for its energy, capacity, and ancillary services markets as well as for project interconnections, system planning, and other RTO/ISO matters.  With 30 years of experience in the energy industry as a consultant, transmission developer, utility executive, and state regulator, José has participated in RTOs/ISOs since their formation and has represented clients in NEPOOL for 20 years.  Since 2010, he has served as the member-elected Vice Chair of the NEPOOL Transmission Committee.

Prior to joining CES, José was a consultant in the New England and New York power markets providing regular monthly and quarterly analyses on energy and capacity market issues as well as transmission policies.  Prior to that role, José led regulatory policy matters for a developer of market-based transmission projects, was a principal analyst for a major New England utility focusing on rates, restructuring, and FERC issues, and an economist with the Massachusetts Department of Public Utilities.  He holds a BA in Economics from Brown University and an MBA from Northeastern University.

Juan joined Customized Energy Solutions as an Analyst in April 2005. In 2010 he transitioned into Business Development and was made the Director of Business Development in 2012. He currently serves as one of the primary Business Development leaders for the company, sharing in the responsibilities for increasing company revenues through the promotion of service offerings and growth of company client base.

Additionally, Juan provides North American Electric Reliability Corporation (NERC) compliance and standards development; monitoring services for NERC registered companies as well as working on projects on an as needed basis.

Before joining CES, Justin worked for a company that was a distributor of Jenbacher engines in the Operations department. The company provide fully integrated Combined Heat and Power (CHP) and Distributed Generation (DG) power solutions to a variety of customers (institutional, commercial, industrial and governmental accounts). Justin’s core responsibilities were data warehousing, system integration, and product support. He is a graduate of The Pennsylvania State University, earning a BS in Energy Business and Finance.

Kanchan Waykar joined Customized Energy Solutions as a Database Developer in August 2020. She worked in the software service industry for the last 6 years.

She is involved in software development cycle such as interacting with CAM’s to get requirements, work on code, and deliver the reports as part of projects.

She worked on Microsoft technologies such as SQL Server, SQL server Integration services. Previously, she worked with FigMD India Pvt Ltd as software developer.

She completed Master of computer application from Pune University, India.

Kasturi joined Customized Energy Solutions (CES) in May 2015 as Analyst, Financial Services. She has been involved in financial modelling, analysis and consulting for various projects in India and USA. Her work focuses on comprehensive analysis of energy storage market providing investment analysis and pricing forecasts based on respective market regulations.

Prior to CES, she worked with Reliance Energy Ltd., in concern with electricity distribution business of Mumbai as Assistant Manager for engineering and procurement services. Her experience includes network expansion planning, equipment specification designing, vendor management as well as technical evaluation of bids.

Kasturi holds a Masters of Business Administration in Finance from Welingkar Institute of Management, Mumbai, India; Bachelor of Electrical Engineering from College of Engineering Pune, India.

Kate joined Customized Energy Solutions in February, 2016, as an analyst on the Retail Services team.  She provides support to the group in billing, EDI, and client management. 

Prior to joining CES, Kate worked as a Sales Operations Analyst at a tech driven energy company headquartered in Washington, DC.  Here she helped build out the operational processes for a newly launched retail energy brokerage line.  She has a diverse background in client relations, business operations, and project & account management.

KC joined CES blue team in August 2020 as a developer.

He brings over 20 years of engineering experience in electronics, medical, retail, logistics, research, and digital media industries.

Kent joined CES in 2007. He leads the Congestion Management team’s western region, assisting clients with ARR/FTR/TCR/CRR optimization and powerflow modeling projects in MISO, SPP, CAISO and ERCOT. He also supports other CES business areas with IT systems guidance and analysis. Kent came to CES from Midwest ISO, where he was Technical Lead of Market Settlements Applications through the launch of the energy market in 2005. Prior to that, Kent worked as a software architect and engineer in various energy software companies and the Wisconsin state energy office.

Kent holds a B.S. in Mechanical Engineering from the University of California—Berkeley and an M.S. in Energy Analysis and Policy from the University of Wisconsin—Madison. He is a registered Professional Engineer in Indiana and a GARP-certified Energy Risk Professional.

Kevin joined Customized Energy Solutions in July 2016 bringing with him 15 years of experience in wholesale electricity markets.  Previously, Kevin operated ERCOT’s Congestion Revenue Rights Market and also worked as an account manager where he facilitated the commissioning of several resources.  Prior to ERCOT, Kevin spent 12 years in wholesale power at the Lower Colorado River Authority in Austin, Texas.  There he focused on asset optimization and congestion management for a diverse generation and load portfolio.

Kevin joined Customized Energy Solutions in July 2017. As part of the Retail Services team, his primary responsibility is to manage the operations team with a focus on automation, scalability and reporting.  Prior to joining CES, Kevin gained 7 years of experience in residential billing, wholesale power markets, analytics, and reporting while working for EnergyPlus and NRG.  Kevin graduated from University of Richmond with a BA in Biology.

Kevin joined Customized Energy Solutions in February 2009. He is responsible for the operations of the real-time data acquisition systems at Customized, and the development of new control system technologies.

Kevin has over 25 years of experience in the electric energy and aerospace industries. Before joining Customized, Kevin was a Senior Engineer and Project Manager at the PJM Interconnection for 11 years. At PJM, Kevin was responsible for the Supervisory Control and Data Acquisition (SCADA) Systems that enabled smaller customers to directly connect to the ISO.

Kirth joined Customized Energy Solutions in August 2008. He focuses on supporting Data Acquisition Services while assisting with SCADA, RTU configuration, communications, and field automa­tion devices. He provides engineering support for integration of production, measurement, automation, and compression of plant control data into SCADA/HMI; in addition to supporting the efforts of technological advances and technical standards in data acquisition.

Prior to joining Customized Energy Solutions, Kirth worked for Samsung Corporation as an electrical supervisor. He earned his BS in Electrical Engineering in India and an MBA from University of Massachusetts.

Kristy Ashley serves as Director, Market Intelligence – ERCOT, for Customized Energy Solutions. In her role, she provides reporting and analysis to CES clients by leveraging her twenty years of experience on both the commercial and regulatory side of the electric markets.

Prior to joining CES, Ms. Ashley was Director, Market Development – South and West, for Exelon Corporation, one of the nation’s largest competitive power generators, where she was responsible for wholesale market policies in ERCOT, Southwest Power Pool and other energy markets in which Exelon operates, and she developed the company’s position on policy matters at the Public Utility Commission of Texas (PUC). Ms. Ashley was actively involved in the design of the Texas nodal market. She has held leadership positions in the Texas Competitive Power Association and has served on ERCOT’s Technical Advisory Committee, Wholesale Market Subcommittee and other market stakeholder working groups. She also served as the alternate representative in the Independent Generator Segment on the ERCOT Board of Directors. Ms. Ashley worked for the Exelon Power Team as a trader and asset manager. Prior to joining Exelon, she worked for Mirant Corporation on their ERCOT asset management desk. With nearly 20 years of energy industry experience.

Ms. Ashley currently serves on the Board of Directors of the Gulf Coast Power Association and chairs the GCPA emPOWERing Women Committee. During her time working with the emPOWERing committee, she developed and led their first two annual emPOWERing Women Leadership Conferences.

Kshitij joined Customized Energy Solutions in June 2019 as an Analyst with Emerging Technologies. He has been involved in modelling, data analysis, cost-benefit analysis and market research. His research is focused on area such as energy storage systems, renewable energy, ancillary service markets, optimization and data analytics.

Prior to CES, he worked with Cleanmax Solar as a Design Manager for large ground mount solar and VVF India as Executive Engineer in Gas-Turbine powered poly-generation captive plant.

Kshitij holds a Masters in Energy Systems Engineering from Indian Institute of Technology, Bombay and a Bachelors in Power Engineering from National Power Training Institute, Nagpur.

Kyle joined CES in July 2018 as a retail services consultant.  Prior to CES, Kyle has over seven years of experience working as a project manager and analyst.  His primary duties were to facilitate large scale utility infrastructure projects and conduct cost of service and rate design studies for municipal utilities.  Kyle earned his BA in Biological Engineering and MBA from Louisiana State University.

Larry joined Customized Energy Solutions in November 2012 as a Systems Operator. Larry supports the day-to-day activity in the Day-Ahead and Real-time energy markets. He is responsible for submitting Day-Ahead bids and offers, Day-Ahead and Real-time Demand Response, Emergency Load Response and energy market settlements.

Prior to joining Customized, Larry worked 14 years for Exelon Corporation in their Wholesale Marketing Group. He held several positions during his tenure there- Financial Accountant, Operational Accountant, Generation Dispatcher and for the last 4 years, Real Time Trader. Prior to Exelon, Larry worked at J.P. Morgan and Deloitte & Touche. He earned a B.S. in Accounting from Villanova University.

Leilani joined Customized Energy Solutions in July 2011.  As part of the Retail Services team, her responsibilities include assisting clients with new market entry, enrollments, billing, forecasting and pricing.

Leilani worked previously for Constellation NewEnergy where she gained over 10 years of experience in retail energy operations and IT support for various regions throughout the company.  She has a BS in Applied Mathematics from the University of California at Los Angeles.

Lynn Horning joined Customized Energy Solutions in 2019 and is an energy regulatory expert with the bulk of her career involved in energy market design and development.  She is a senior leader with extensive experience for over 25 years in various positions at multiple companies, including electric utilities, ISO/RTO power grids, and software development companies.  As a subject matter expert, Lynn possesses extensive knowledge related to the business and technical issues associated with wholesale and retail energy markets.  Ms. Horning has a strong background of successfully leading efforts to build consensus with diverse market participants that ensure the timely and effective development of new market and tariff rule changes, as well as interpretation of existing tariff and rule provisions.

Lynn has proven leadership with the development and implementation of highly technical computer systems to implement new wholesale and retail market structures and processes for deregulated and regulated environments.  During her tenure at PJM, Lynn worked as Manager of Member Relations where she managed the customer service function.  Before that, as a Sr. Lead Consultant for Market Development at PJM, she led efforts to successfully build consensus with diverse stakeholders that ensured the timely and effective development and implementation of new market structures and processes in the PJM Market.

Additionally, she was a Solution Architect for both SAP and SAS, where she blueprinted, designed and demonstrated innovative solutions for customers and prospects in the Electric Utility Sector and communicated those solutions to clients.  Lynn started her career at Philadelphia Electric Company, where she worked as a short-term electricity trader at the PECO Power Team during the creation of the competitive wholesale energy markets.

Marc joined CES in April of 2019 where he provides billing support for the Retail team, focusing on ERCOT and complex billing.

Prior to joining CES, Marc spent several years working with data for a sports website and as a consultant in the SEO industry servicing several Fortune 500 clients. He also spent time as a Communications specialist at a Philly-based firm and on a congressional campaign. He holds a BA in US History from Wesleyan University.

Maretomo joined Customized Energy Solutions in October 2019 and works with the development team in Ho Chi Minh City, Vietnam and business analysts in Japan.

He has diverse experience in the business information industry and served as Director of Data and Product, Senior Manager of Solution Development and Manager of Analytical Products at US and UK companies. He has an MBA from Rikkyo University, Tokyo, Japan.

Maria joined Customized Energy Solutions in April 2018 as an IT intern and is currently QA Analyst as of July 2020.

Maria graduated Temple University in May 2020 with a BBA in Finance.

Maria Laurenti joined Customized Energy Solutions as Marketing Intern in September 2019 and is currently a Marketing Analyst as of January 2020.

Prior to joining CES, Maria was Office Manager at Blissed Out Mamas. Maria was also Children’s School Coordinator at Koresh Dance Company where she managed the teachers, students, and interns.

Maria is a graduate of Mercer County Community College with an A.F.A. in Dance and is currently a student at Rider University working toward her BSBA in Marketing and Business Analytics.

Matt joined Customized Energy Solutions in November of 2015 as the Software Manager for the Demand Response group. He is responsible for the integration and development of CES’s acquired peak demand management and demand response software.

Prior to joining CES, Matt worked for 5 years as the Senior Support Engineer for Powerit Solutions. Matt earned a BS in Mechanical Engineering from Seattle University in 2010.

Matthew Bustin joined Customized Energy Solutions as System Operator in January 2021. Prior to joining CES, Matthew was a Photovoltaic Energy Systems Operator for Miller Bros Solar.

Matthew is a graduate of West Chester University of Pennsylvania with a BS in Kinesiology and Exercise Science.

Matthew joined CES in April of 2019 and currently works as a software developer,  responsible for developing, code reviewing, and deployments.

Before joining CES he worked in IEP and Education Software for several years. He has experience with Agile and Full Stack Development. Matthew graduated from Radford University in 2015 with a BS in Computer Science and a BA in History.

Merrick Foster joined Customized Energy Solutions as Network Architect in July 2020. Previously, Merrick was CIO of Aubyntech Inc, Senior Network Architect of Chesapeake Utilities, and Director IT of American Mortgage Express.

Merrick is a graduate of University of West Indies with a BS in Biochemistry/Computer Science.

Mike joined Customized Energy Solutions in July of 2018 as a System Operator. Mike supports the day-to-day activity in the Day-Ahead and Real-time energy markets. He is responsible for submitting Day-Ahead bids and offers, Day-Ahead and Real-time Demand Response, Emergency Load Response and energy market settlements.  Prior to re-joining Customized Energy Solutions, Mike worked on the Real time desk at Talen Energy.

Michael started working for CES in the spring of 2015 as an intern while attending Drexel University. After completing the internship, Michael was hired part time. In June of 2017, Michael came on board full time after finishing school and earning a degree in computer engineering. I now work as a consultant for Data Acquisition Services.

Michele Kaufman joined Customized Energy Solutions as Business Development Director in October of 2016. Her primary area of focus is helping CES clients save money and earn revenue via Demand Response and Demand Management Participation and promoting CES’ Distributed Resource Market Integration Services to clients.

With more than 18 years of experience in the energy sector, Michele began her career helping clients understand the competitive wholesale energy markets in the 1990s. She worked as a wholesale trader for PECO’s Power Team, as a sales executive for plant optimization and wind integration software tools and most recently has helped clients earn millions of dollars by participating in demand response programs.

Michele holds a Bachelor’s Degree in English and American Studies from Brandeis University.

Michelle joined Customized Energy Solutions in January 2014.  She is responsible for organizing and maintaining office operations to ensure that the office runs efficiently. She has over fifteen years of experience in office management and accounting functions for businesses and non-profit organizations.

Mike joined CES in 2014 in the Emerging Technologies group and is a recognized leader in the energy storage industry. Mike assists his clients by providing market intelligence, guidance for project development, and market analysis. Mike is an expert in FERC-related energy storage issues, and has specialized expertise in the New England, New York, and PJM markets. Mike’s work supports clients engaged in the advancement of nondiscriminatory and efficient wholesale market rules for electric storage resources.

Previously, Mike was Manager of Regulatory Affairs at a leading energy storage developer and was very active in promoting rules to enhance market opportunities for storage resources. He also helped bring new energy storage projects online, and assisted with their operational and financial management. Prior to that, Mike held various energy consulting positions in the private and public sectors.  Mike holds an MS in Technology and Policy from MIT and a Bachelor’s degree in Physics from Wesleyan University.

Mike joined CES as a System Operator on the 24 hour renewable generation monitoring desk.  His responsibilities include monitoring and dispatching wind turbines at 8 different sites located in the United States and coordinating with wind park technicians at each site. Along with this, he is in charge of curtailing, remote resetting, analyzing and reporting on the condition and performance of the sites that he oversees. He is also responsible for managing several battery storage units across the country.

Before joining CES, Mike attended Penn State where he graduated in May of 2018 with a B.S. in Mathematics: Systems Analysis.

Mike joined Customized Energy Solutions in 2009 and currently manages all market activity for CES in the west and specifically CES’ diverse Scheduling Coordinator portfolio in the CAISO market that includes competitive Load Serving Entities, dispatchable wind/solar, energy storage, and Proxy Demand Resources.  In addition, Mike assists with retail services, CRR optimization, CAISO regulatory affairs, and advises on emerging technology participation in wholesale markets.  Prior to joining Customized Energy Solutions, Mike worked for Shell Energy North America from 2006-2009 where he managed the CAISO nodal market implementation.  Mike was responsible for all aspects of the transition from the zonal market to the current nodal market structure, including policy development, contracts, deal structuring and trade strategy, retail load management, CRRs, settlements, and systems development and integration. Mike has nearly 20 years of energy industry experience and began his career working in the CAISO settlement’s group from 2000-2005.

Mounika Karampudi joined CES in June of 2018 as a SQL Server Analyst. Mounika is responsible for providing production support for retail operations, billing, reporting, and database maintenance in CES BLUE. Prior to joining CES, Mounika worked in Belgium with StepStone as Database Developer, where she took the lead for maintaining and monitoring database performance and fixing production issues. She also has working experience as Database Administrator. Mounika graduated from University of Missouri Kansas City (UMKC) with a masters in Computer Science.

Mrigash joined Customized Energy Solutions in June 2013 and works in the India Operations as a Manager. He began his  eneregy career with Customized Energy Solutions. At Customized, he is responsible for Business Development for Open Access Clients, Renewable Energy Market (REC), Demand Response (DR), deciding Bidding Strategies for Clients, Contract Management and Operational Aspects of Power Trading and Regulatory Assistance to the Clients.

Mrigash holds a Masters in Business Administration (Power) from the National Power Training Institute (NPTI), Master of Technology in Chemical Engineering from National Institute of Technology (NIT) and Bachelor’s Degree in Engineering (Chemical).

Nalin joined Customized Energy Solutions in August 2016 as a Renewable Energy Analyst. He works with the CES Renewables Team and is primarily focused on maximizing market opportunities associated with renewable energy generation, position tracking, data management, retail and wholesale client support.

Prior to joining CES, Nalin worked for two years, with a renewable energy consulting/advisory company in Bangalore, India where he was involved in RECs trading, regulatory research and policy analysis of Indian clean energy policies, regulations and laws, and forecasting/scheduling of clean energy. Nalin is a part of the EDF Climate Corps network and has experience working on industrial (Mack Trucks) and building energy efficiency projects (Zeller Realty Group). He holds a Master of Science degree in Sustainable Systems from the University of Michigan, Ann Arbor and a B.Tech in Energy Engineering from NIT, Bhopal, India. Nalin is a professional cricketer and plays with a local cricket club.  

Natalie Cotton-Nessler re-joined Customized Energy Solutions part-time in 2020, as Skills Development Coordinator.  Her primary focus is to assist with the delivery of professional development programs for Customized staff.  In addition, she works with sales and marketing to enhance external development.

Natalie first joined Customized Energy Solutions full-time in 2000 as a Consultant in Retail Services.  She participated in EDI working groups, developed customer billing and reconciliation systems, and developed CES’ early system for energy market data collection and analysis.  From 2002 to 2012, she worked for CES intermittently as a part-time associate while pursuing graduate education and an academic career.  She has assisted with areas as diverse as FTR analysis and evaluating CES client satisfaction.  Natalie is now on staff as faculty of management at Western New England University, where she teaches organizational behavior to undergraduate and graduate students.  She holds a Phd in Management and Sociology from the University of Michigan.  She has a JD from Penn Law and an MBA from Wharton, as well as a BS and BA from UPenn.

Nehal Divekar joined Customized Energy Solutions in August 2018 with a focus on Emerging Technologies, Energy Storage, Distributed Energy Resources and Market Integration opportunities for the evolving customer centric decentralized utility model.

Nehal brings more than ten years of diversified experience in electric utilities business, transmission strategy, demand side management, renewable energy, project development, energy markets, policy and regulation. Prior to joining CES, Nehal has worked with large multi-national EPC, Consulting and Technology companies.

Nehal holds B.E and M.S degrees in Electrical Engineering from Pune University and Oklahoma State University (USA) respectively.

Netra joined Customized June 2006 and currently works in Pune, India. She is involved in market analysis projects for clients active in deregulated markets. Netra is leading Customized’s participation in the IEX for Energy trading and REC trading. She works with potential clients on understanding and developing open access processes and enabling greater participation in the IEX from industrial & commercial customers as well as renewable & conventional generators. She is involved in developing the bidding stategy for energy market participants to maximize their profit.

Netra holds an MBA degree from Drexel University, Philadelphia, USA and an Engineering degree from Mumbai University.

Nicole joined Customized Energy Solutions in March 2021 where she provides billing support for the retail team, focusing on Bill Ready Accounts.

Prior to joining CES, Nicole has been in the retail electric industry since 2008. She has worked with NRG Energy, Gexa Energy and EDF Energy in various Retail Operations roles. She first encountered CES while working with Gexa Energy where she participated in system testing with CES prior to Gexa’s conversion.

Nipun Vats joined Customized Energy Solutions in November 2019 as a Software Developer. Nipun’s responsibilities include building mathematical simulation models, techno commercial models for solar, wind, energy storage and other generating resources in Indian Energy Markets, Python Financial Models and building Modular Python Packages. Previously, Nipun worked for Delhi SLDC as Intern for their ABT (Availability Based Tariff) Scheduling Software. He received his bachelor degree in Computer Science Engineering in 2018 from GGSIPU University in Delhi.

Nitin Akhade joined CES in April 2020. He is working with the emerging technologies team, providing consulting in market linkages and technology mapping for economic development of rural and unserved communities. Nitin has over 8 years of experience in the energy sector with a particular specialization in areas of energy access, developing sustainable business models and market linkages for enhancing the livelihoods of rural communities.

His research experience focuses in areas of renewable energy powered end use applications and appliances, formulation of standards and benchmarks for productive end use applications for BoP segments and clean cooking solutions for reducing emission hazards for women and children in the developing world.

He holds a dual master’s degree in Nuclear Engineering from University Polytechnic Catalonia, Barcelona, Spain and Grenoble Institute of Technology, France; Executive Energy Management degree from Grenoble Ecole de Management, France; and a Bachelor in Technology in Electrical Engineering from Dr. Babasaheb Ambedkar Technological University, Raigad, India. He had previously worked with Clean Energy Access Network (CLEAN) on managing the activities related to technology development and market linkages for decentralized renewable energy eco-systems in India. He also had a short stint with Lloyd’s Register Consulting, Mumbai on safety assessment of nuclear power plant.

Dr. Param Kumar is the founding president of NirvanaSoft Inc. which designed and marketed the premier software solution for back-office processes including customer service, billing, and settlements for energy service companies.

Param has served on many industry organizations and boards and was involved in the electricity deregulation process since its inception in 1998 as a member of the PJM Restructuring Committee. Param’s clients in the past included some of the most sophisticated retail energy marketers including Con Edison Solutions, PSEG of New Jersey, Constellation, Direct Energy, BP, Calpine, Hess Corporation, Wal-Mart, MidAmerican Energy, Agway Energy Services, EDF Trading North America and Xcel Energy.

Most recently, Param was the Executive Vice President at Hansen Technologies North America, and prior to starting NirvanaSoft, Param worked in the media and telecom industries, with Time Warner Inc. where he held several senior management positions over a period of fifteen years and was last the Executive Vice President of Finance and Operations at Warner Music Enterprises.

Param holds an MA in Mathematics from Cambridge University, England and Ph.D. in Mathematics from Columbia University, New York. Besides mathematics and computers, Param claims some degree of expertise in south Indian vegetarian cooking.

Paras Jain joined CES in March 2019 as a Software Developer. He has over 10 years of experience in web development, Web API, cloud, database as well as windows application development in dotnet technologies.Paras holds a Bachelor’s Degree in Information Technology.

He is involved in designing, developing, documenting, unit testing and troubleshooting software for moderately complex web-based products in a complex data ecosystem. At CES, he is developing a Renewable Energy Dashboard tool.

Pari joined CES in Jan, 2018. She has been working for CES as a contractor since Sep 2016. She has 11 years of experience in Software Development. She has background in server side applications using Java/J2EE, Spring, and Hibernate. In CES Pari is working on creating and maintaining different modules in CoMETS tool.

Pari has completed BE in Computer Engineering from Mumbai University.

Patrick joined Customized Energy Solutions in March 2020 where he provides billing support for the retail team, focusing on ERCOT.

Prior to joining CES, Patrick completed Co-Op experiences at PJM Interconnection in both network modeling & operations roles.  He also completed an internship at Sunoco LP where he worked as a gasoline scheduler. Patrick holds a BS in Business & Engineering as well as a minor is Management Information Systems from Drexel University.

Paul Luukkonen joined CES in 2019 as a consultant for the Emerging Technologies team in Canada.  Paul is an experienced energy market and innovation specialist with extensive knowledge and established partnerships throughout the energy sector in Ontario, Canada and abroad. He possesses strong understanding and insight around the impacts and consequences of current emerging trends, technologies and the evolution of sector reform.  Prior to joining CES Paul worked for a global clean energy developer as a Regulatory and Operations Specialist and as a policy specialist with the Canadian Solar Industry Association (CanSIA).  He has an established track record assessing the full range of value streams for multiple customer types in the energy sector through a full understanding of client requirements, preferences, and potential opportunities in existing & emerging markets.

Paul joined Customized in October 2010. He is provides technical expertise and supports the company’s internal and external technology initiatives.  Paul has a background in systems architecture, business intelligence, systems integration and technical leadership.

For the past seventeen years, Paul worked as a systems and business intelligence architect and technical leader in various industries including healthcare, marketing, accounting, insurance and finance.  Paul has a MS in Applied Math & Computer Science from National Technical University of Ukraine.

Phong joined CES as a full-stack software engineer and worked with the development team in Ho Chi Minh City, Vietnam. He has been involved in all parts of the software development cycle, such as interacting with clients to get requirements and working on code as part of projects. Prior to joining CES, Phong started with FPT Ho Chi Minh and he worked as a software engineer for over 8 years in various industries including energy, education, and automation.

Prabhat Singh joined Customized Energy Solutions in January 2021. He has over three years of experience as a business analyst, driving successful analysis design development and modification and maintenance of business applications. He is well versed in requirement gathering, evaluating operations, and developing successful updates to processes, procedures, workflows, and documentation. Prior to joining CES, Prabhat worked with start-ups in Business and the IT consulting space.

Prabhat holds a postgraduate diploma in IT and marketing from Balaji Institute of Modern Management (BIMM) and a bachelor’s degree in commerce.

Pradeep has about 3 years of experience in the energy sector with a particular focus in the area of market research and strategy consulting. Pradeep has contributed to over 10 + strategy & consulting engagements at CES for both India as well as International markets.

His research area focuses on electric mobility, energy storage systems, and renewable energy. He has also initiated the setting up of battery & solar testing laboratory at CES Pune.

Prior to joining CES, he has also worked with MARSS International, a facility management firm based in Delhi. His work profile focused on MEP & Maintenance projects at various embassies along with the Business Development & Customer relationship management.

He holds a Master of Technology in Renewable Energy Engineering and Management from The Energy and Resource Institute (TERI) University, Delhi, India ; a Bachelor of Technology in Electrical and Electronics Engineering from Maharaja Agrasen Institute of Technology (MAIT), Delhi, India.

Pramod joined the Customized team in January 2013. He is a Senior Consultant in the Emerging Technologies Group that focuses on regulatory, technology and market developments that create opportunities for clients in emerging technologies sector, including energy storage. Pramod brings 30+ years of experience. Prior to joining Customized, Pramod worked at the California Energy Commission for 23 years where he managed programs that provided funding for development and demonstration of renewable energy, energy storage, demand response and industrial energy efficiency. Before joining the Energy Commission, Pramod worked in the private sector that included working for a Fortune 100 company as a financial analyst, with an energy consulting company, an angel investor and a startup. Pramod has a BS and MS from India and an MBA from the US.

Pranao works as a product manager at Customized Energy Solutions. He joined CES in October 2015. He is responsible for guiding the development of a suite of analytical tools called CoMETS (Competitive Market Evaluation Tools for Storage) targeting energy storage. His task includes overseeing the development of python models for storage optimizations, cost benefit analysis and also deploying these capabilities in a service based architecture. These tools cover technical, financial and market based analysis of energy storage from few kWh to MWh of storage.

His domain includes energy storage, renewables, utilities and their ancillary service markets. He completed his Master’s degree in Control Systems from Veermata Jijabai Technological Institute, Mumbai in 2015.

Prasad joined Customized Energy Solutions in October 2019 as a Software Engineer. He is responsible for detail-oriented UI design and development using technical web skills with a solid understanding of users’ perspectives. Prasad has over six years of experience in software development sector with a specialization in front-end development.

He holds a master’s degree in Computer Application from University of Pune.

Prashant joined Customized Energy Solutions in November 2019, as an analyst on the CoMETS team. He is responsible for analytical modeling, data mining, data management, revenue optimization, cost-benefit analysis, as well as market research targeting battery-based energy storage systems, renewables, and energy markets.

Prior to joining CES, Prashant was affiliated with the department of Electrical Engineering at Veermata Jijabai Technological Institute, Mumbai, as a research scholar.  His research interests include mathematical optimization, convergence and stability analysis of optimization algorithms, game theory, and networked control systems.

Pratik joined Customized Energy Solutions in February 2019 as an Analyst with Emerging Technologies. He has been involved in modeling, forecasting, data analysis, cost-benefit analysis and market research. His work focuses on analyzing the energy storage market, providing investment analysis to financiers, technology providers, utilities and other organizations involved in the industry.

Prior to CES, he worked in renewable energy consulting with GreenMax Capital Advisors and in sustainability consulting with Tata Consultancy Services.

Pratik Zoting joined CES in April of 2019 as a SQL Analyst. Pratik is responsible for providing production support for retail operations, billing, reporting in CES BLUE. Prior to joining CES, Pratik worked in Pune with Cybage Software, where he worked in production support.

Rahul Pendharkar is a Senior IT manager for the Future Grid Group in Pune, India. Prior to rejoining CES, Rahul was the Director of Four Quadrant Consulting Pvt. Ltd. He also was Director of Emerging Technologies- Markets, Operations at CES for four years.

Rahul has his bachelor’s in Computer Engineering from University of Mumbai.

Ranjith joined Customized Energy Solutions in May 2012.He is responsible for developing ETL processes , and internal and customer interactive reports. He also supports company’s  process automation, internal and customer interactive reporting and other technology initiatives. Ranjith has a background in Data Warehousing and Business Intelligence.

Ranjith has a Bachelors in Electronics and Communication Engineering from JNTU, India and an MS in Software Engineering from Stratford University , Virginia.

Renee joined Customized Energy Solutions in June 2016 as a consultant on the Retail Services team.  She is responsible for assisting clients with new market entry, enrollments, billing, forecasting and pricing.

Prior to joining CES, Renee worked in financial services technology.  Renee has experience in business analysis, agile development, and User Experience (UX) design.  She graduated cum laude from James Madison University with a BBA in Computer Information Systems.

Richard joined CES in June of 2019 as a System Operator. He is a NERC and PJM certified professional with a strong background in the Naval Nuclear pipeline specializing in mechanical and electrical systems with work experience real time trading in PJM, ISO-NE, NYISO, MISO and CAISO markets. Richard received a Bachelor’s degree in Finance, from Rider University.

Richard joined Customized Energy Solutions in October 2020 where he provides billing support for the retail team with a focus on PJM. Prior to joining CES, Richard served as a Trader of Natural Gas for EQT Energy LLC in which his goals were to optimize the company’s production and transportation assets to Eastern and Southeastern markets.  He also subsequently served as a Scheduler and Analyst for acquired company (EQT), Rice Energy Marketing LLC. Richard holds a BS in Finance from the University of Pittsburgh.

Rick started with Customized Energy Solutions June 2003 as the Director of Regulatory Affairs for the NYISO. Currently, as Director of Wholesales Services – Northeast, Rick continues to follow the NYISO Committee and Working Group activities and is involved in more detailed analysis of the Market conditions as the NYISO addresses significant changes to the Market largely due to Federal and State regulatory and environmental mandates. Rick has 45 years experience in the energy industry as related to power plant operations and RTO/ISO market design.

Rizwan Shaikh joined Customized Energy Solutions in December 2019 as a software developer. He has about 3 years of experience as a full-stack developer with a demonstrated history of designing, developing, and deploying data-intensive and multi-user web applications. He has worked in areas like learning management, human resource management, and real estate.

He has exposure to modern edge web technologies like Python Web frameworks, Javascript libraries and frameworks, AWS services, Jenkins, Docker and architecture ranging from monolithic, microservices, and serverless.

Rizwan holds a Bachelor’s degree in Computer Engineering from the University of Pune, India.

Rob joined Customized in July 2013 and works with the retail team providing supplier registration, ongoing compliance, regulatory support, and other consulting services for clients.

Rob has diverse experience in the energy industry including renewables and energy efficiency project development. He earned a BA from Wake Forest University and an MES in Environmental Management and Sustainability at the University of Pennsylvania.

Robert joined Customized Energy Solutions in October 2011. He provides market intelligence services associated with the Southwest Power Pool (SPP) markets. Robert has more than 20 years of experience in the North American competitive electricity sector working with ISO/RTOs, power marketers, merchant generators and vertically integrated utilities. In addition to his power market experience, Robert served in the U.S. Army as a commissioned officer. In 2011, Robert earned an MBA degree from the State University of New York at Albany.

Rohit is a mobility enthusiast with 10 years of experience with India and China in strategy, business development and project management in Mobility industry, sales and business development in building technologies industry. He joined CES in August 2020 and has previously worked in Bosch Powertrain Solutions on new product development, launch management, and commercialization of Powertrain Solutions for India’s biggest OEM of passenger cars.  He was also Territory Manager for Bosch Building Technologies division. He also led internal start-up venture conceptualized innovative ideas in the area of Smart Transportation Systems for Smart cities.

Rohit graduated with a bachelor’s degree in Mechanical Engineering from Punjab University, Chandigarh in 2009. He graduated with his MBA in June 2020 with a dual concentration in Digital Business (Strategy) and Finance from China Europe International Business School, Shanghai, China (ranked 5 globally by FT in 2018 & 2019). He also participated in a semester exchange at Rotterdam School of Management, Netherlands.

During his MBA, he interned with Bosch China Investment Ltd for ten months in Global Strategy for Progressive Mobility Players Business Unit and in Emerging Markets Strategy for Power Tools business division. He has also interned in Investments team of a VC firm, Bharat Innovation Fund, leveraging his expertise in deep-tech. He also acted as a Consultant with a UK based firm for a short stint.

Rohit joined CES in Jan 2018.  He works as a full stack senior software engineer on several web based applications with the main focus on CES | BLUE. 

Rohit comes from a background in web programming for various domains like Order Management, Telecom and Banking.

Ron joined Customized Energy Solutions in May 2012.  His primary area of focus is providing regulatory coverage and consulting services to clients in the Midwest with an interest in generation asset management and trading.

Ron has over 20 years of experience in the energy industry, having held various positions of increasing responsibility in settlements, accounting, contract administration, asset optimization, generation dispatch, NERC compliance, and regulatory affairs.  Prior to joining Customized, he was Director of Commercial Markets with Ameren Energy Marketing, a division of Ameren Corporation, that provides retail and wholesale power to customers throughout the Midwest. He earned a Master’s Degree in Business Administration from John E. Simon School of Business at Maryville University as well as a Bachelor’s Degree in Business Administration.

Rosy Bajracharya joined CES in March 2020 as  a QA Analyst in the Retail Services. Prior to CES, she has worked as a quality test engineer performing manual and automation QA responsibilities in the health care and shipping technology domain. She is a graduate of business and commerce from University of Western Sydney, Australia and also holds a Bachelor degree in Business Information System from Kathmandu University, Nepal.

Ryan joined Customized in March 2018 as a system operator on the 24 hour renewable generation desk. A few of his responsibilities include monitoring generation, performing remote turbine repairs, and implementing wind park curtailments at locations throughout multiple ISO’s.

Prior to joining CES, Ryan gained industry experience as an analyst within Wholesale Operations at Constellation Energy. Ryan received a Bachelor of Science in Energy, Business, Finance from the Pennsylvania State University.

Sachin has joined Customized Energy Solutions in December 2019 as a Software Developer. He has about 3 years of experience as a full stack developer where he worked on web-based applications with some of the most modern technologies used today. He has developed web applications in various domains including real estate, lead generation and information security (SEIM platform).

He holds a Bachelor’s degree in Computer Engineering from University of Pune, India.

Sagar joined Customized Energy Solution in June 2019 as a Quality Assurance Tester. He has seven years  of experience in manual and automation testing in web as well as mobile applications specifically in BFS and the healthcare domain. Sagar has performed functional, integration, regression, GUI testing. He has experience in the creation of test results reports, test scenarios, and test cases. Sagar also has experience in analyzing and reviewing functional requirements and specifications and great knowledge in Agile/Scrum.

He is currently involved in QA testing activities for web application software, test plans, writing and execution of test cases, and reporting the defects. Sagar earned a Bachelors Degree in Electronics from the University of Pune in India.

Sam joined Customized Energy Solutions in January 2018. Prior to CES, Sam worked as a full stack developer. He attended Penn State University and obtained a BS in Information Sciences & Technology.

Samantha joined Customized Energy Solutions in August, 2015. In Sam’s current role, she is responsible for managing the company’s services related to renewables and compliance. This includes RPS management, REC generation optimization and a suite of compliance services for a variety of market participants. Prior to joining CES, Sam managed wholesale electric supply portfolios across multiple ISOs. Sam graduated from Penn State University with a BS in Energy, Business, and Finance and a Minor in Economics.

Sandeep joined CES in February 2018 as a Director of Business Development. He is currently responsible for reaching to corporates and institutional users who can benefit from electrical storage and energy trading. He is also leading business development efforts for energy storage projects from CES and its clients. Prior to CES, Sandeep worked as an independent consultant. He has received a Masters of Technology in Microwave Electronics from Delhi University.

Sandip joined CES in Sept 2019 as Software Developer. He has previous experience in Web Development as well as Windows Application Development. He is involved in Designing, developing, documenting, and troubleshooting software for moderately complex web-based products in a complex data ecosystem.

Sandip holds a Master’s Degree in Computer Application from Pune University Maharashtra, India.

Sandy Morris has worked in the electric industry for more than 25 years with a focus on ERCOT.  Most recently, she worked as Senior Manager of Government and Regulatory Affairs at Direct Energy.  Sandy previously served as Manager of the Electric Market Policy department at the Lower Colorado River Authority (LCRA).   She has worked in a variety of positions ranging from wholesale market design to transmission line routing.  In the 90s, she worked at Pacific Gas and Electric Company in San Francisco and at the Public Utility Commission of Texas.  Sandy served on various ERCOT committees and subcommittees including the Technical Advisory Committee, the Wholesale Market Subcommittee, and the Protocol Revision Subcommittee.  She had the privilege of serving as chair and vice-chair on several committees over the years.  Sandy holds a degree in Civil Engineering from Texas A&M University and a Master’s Degree in Community and Regional Planning from the University of Texas at Austin.  Sandy is currently serving on the board of the non-profit Family Eldercare and has served on that board for nine years in various leadership positions.

Sangita has joined Customized in March 2010. She leads the Corporate Technology team and supports various technology initiatives across the company. She has a background in Data warehousing and Business Intelligence. Sangita has gained knowledge in Energy Markets across the US during her tenure at Customized. With a strong technical background and solid understanding of the energy business, Sangita provides solutions to complex technical problems.

Sangita has a Bachelor’s degree in Electrical Engineering from Osmania University, Hyderabad, Master’s degree in Computer Science from University of Kentucky, Lexington and Data Science certificate from Harvard University. She is a Microsoft Certified Solution Associate and a certified Scrum Master.

Sarvesh has joined Customized Energy Solutions in March 2018. He has experience in Business Intelligence and Data warehousing and is responsible for development of the ETL process and interactive reports that come as a part of the requirement.

Sarvesh has a Bachelors in Information Technology from SRTM University, India

Scott joined Customized Energy Solutions in October 2015 after working as Information Technology Manager for Mid-Atlantic Dairy Association for over 9 years.  Prior to joining CES, Scott handle all of the technology needs from smartphones to servers and created a company intranet to enable collaboration.

Scott has 16 years of experience in various aspects of the IT field such as server management, SharePoint, networking, and end-user workstations. Scott graduated from Drexel University in 2003 with a BS in Information Science & Technology.

Shafqat Mobarak is an Assistant Manager, Policy & Regulatory for India Energy Storage Alliance. As a Public Policy Specialist, she is dealing with policy issues relating to energy storage, microgrids, smart grid, EVs, and renewable energy. Primarily, her experience is in the government sector. She has previously worked with NITI Aayog in the Energy and International Coordination Division and Petroleum and Natural Gas Regulatory Board (Infrastructure Division). She has significantly assisted and contributed in Draft National Energy Policy and New India @75. She also handled the strategic international partnership to bring investments on 12 economic sectors between the Kingdom of Saudi Arabia and the Government of India. Shafqat holds a Master’s in Business Administration, specialising in Energy and Petroleum from Rajiv Gandhi Institute of Petroleum Technology and a Bachelor’s degree in Electrical & Electronics Engineering.

Sharon joined Customized Energy Solutions in August 2008 as a Senior Accountant. She was promoted to Controller in December of 2008, where she is now responsible for all the daily financial activity and reporting of the company.

Prior to joining Customized, Sharon spent three years as Controller at Swets Information Services Inc. She worked previously at Fleer Trading Cards for 13 years holding various roles in the finance department.

Sharon earned a BS in Accounting from Lycoming College.

Shinji Kawahara joined CES as a Director of Business Development, Distributed Energy Services in our Japan office. He comes to CES with over 35 years of business experience including C-level activities, mainly focused on energy and architectural sectors. Prior to joining CES, Shinji worked for the German global top window supplier as Representative Director Japan. Regarding his energy experiences, he led a Demand Response business at Enel X (former EnerNOC) as the top independent aggregator in Japan and executed an Organic Photovoltaic (OPV) business at Konarka Technologies in MA. Shinji implemented 4 stat-up businesses and managed his teams to creative strategy, marketing plans, sales plans, and P&L management.

Shinsuke joined CES as a Consultant in our Japan office. He comes to CES with over 15 years of experience in the energy, business development and marketing industry in Japan. Prior to joining CES, Shinsuke worked for the #1 energy think tank in the world at UPenn in 2015. He also worked for Shosya “trading company” where he managed the entire Japanese market by designing and implementing creative strategy, marketing, promotion and sales plans, as well as working on vision statements and sales projections.

Shivam Chauhan joined Customized Energy Solutions in June 2019 with focus on IESA activities and consulting services related to the area of energy storage and conversion technologies for various applications such as automotive, stationary power, portable power and grid scale storage.

Shivam has in depth understanding of various energy storage technologies, electric mobility and renewable energy. Prior to joining CES, he has also worked on projects for National Institute of Solar Energy (N.I.S.E.)-India and Indian Army.

He holds a Master of Technology in Renewable Energy Engineering and Management from The Energy and Resource Institute (TERI) University, Delhi, India; Bachelor of Technology in Electrical and Electronics Engineering from G.L. Bajaj, Greater Noida, India.

Kumar Shivam Kashyap joined Customized  Energy Solutions as a Consultant for EV and Energy Storage in November 2019. He is currently involved in assisting and managing India Energy Storage Alliance in EV and Energy Storage domain by corresponding with various Indian and International stakeholders and developing suitable prospects for them.

His previous experiences are involved in the capacity of project management, strategic consulting, international market access prospects, among others in the fields of energy storage, solar, electric vehicles etc. Prior to this he has served as a Research Associate under Assam Energy Development Agency, a nodal agency under the Ministry of New and Renewable Energy. He also served as a Field Researcher for United States Agency for International Development (USAID) on PACE-D TA project on Roof Top Solar PV for Assam.

He has a background of Masters in Energy Engineering with Bachelors in Mechanical Engineering.

Shraddha Kakade joined Customized Energy Solutions in September 2019. In her role as an Assistant Editor of Emerging Technology News magazine, Shraddha is responsible for the editing and production of ETN magazine and CES India publications. In her current role, she also manages social media communications for ETN magazine and digital content projects for IESA.

Prior to joining CES, Shraddha has worked in India and the US. She brings nearly four years of diverse work experience, beginning her career in academia and eventually transitioning to various editorial and digital content production roles in the industry.

The highlight of her career was during her time at TechTarget, Massachusetts, a B2B marketing company where she covered business software and technology news.

Shraddha holds a Bachelor’s degree in Mass Media from St. Xavier’s College, Mumbai, and an M.A. degree in Political Science and Governance from the University of Mumbai. She also holds an M.A. degree in Journalism from Northeastern University, Boston.

Shubham is experienced in business development and has a demonstrated history of working in energy storage, fuel cells, electric vehicle, and the automobile industry. He has a skill set of sales (B to B and B to C) and marketing, marketing strategies, design software (Solid works, CATIA), management, leadership, lead generation, and managing conferences/exhibitions. Currently, he is a Business Development Executive with a Bachelor of Engineering – BE focused on Mechanical Engineering Related Technologies from Modern Education Society’s College of Engineering, Pune.

Slawa joined Customized Energy Solutions in October 2014. His responsibilities include but not limited to Business Intelligence Stack and .NET development. During his career Slawa has worked as Application Developer with different technologies from Machine Codes and C / C++ to Data Warehousing.  Slawa graduated from Saint-Petersburg State Institute of Technology and has M.S. in Engineering Technologies.

Stephanie joined Customized Energy Solutions in February 2020 as a full-time QA Analyst on the Retail Services Team. Her responsibilities include developing and executing test cases, analyzing overall system functionality and testing throughout multiple environments.

Stephanie received her BS in Health Information Management from Temple University in May 2019. Prior to joining CES, Stephanie worked at Office Practicum as a Quality Assurance Engineer. In her spare time, Stephanie enjoys traveling to new places and spending time with family and friends.

Stephen started working at CES in October 2017 as a SQL Analyst. Prior to joining CES he worked at NRG as a hybrid roll SQL Developer and Business Analyst for two years. He is a recent graduate of Drexel University with a BS in Information Systems and a minor in Finance.

Stephen Fernands is Founder and President of Customized Energy Solutions. Since Customized Energy Solutions founding in 1998 it has helped thousands of companies understand wholesale and retail electric and natural gas market and implement solutions through its hosted software platforms.  INC magazine ranked Customized Energy Solutions as one of the fasted growing companies in the United States from 2005 through 2015 and in 2008 it was the 15th fastest growing private company in the energy industry.  Stephen has led the expansion of Customized Energy Solutions from a Mid-Atlantic based energy services firm to one that provides comprehensive solutions throughout the US, Canada, Mexico, India and Japan. 

As President, Stephen has focused on developing competitive wholesale and retail energy markets and development of software that enables innovation in the areas of retail competition, demand response program development, supply procurement, generation development, and transmission congestion analysis. Stephen has a BS in economics from Pennsylvania State University and an MBA in Finance from Drexel University.

Steve joined CES in November 2011.  He recently joined our Mid Atlantic Wholesale Services Team offering scheduling, dispatch and settlement services for clients with assets located in the PJM Regional Transmission Organization (RTO).  Steve previously shared responsibilities for CES regulatory coverage of the PJM RTO and has a background in market development, market operations and economics.

Steve has worked for investor owned utilities, as well as  independent generation developers and cooperatives, focusing on the development of and participation in, a number of RTOs throughout the U.S.  He started his career as an economist at the Federal Energy Regulatory Commission and worked for Southern California Edison for thirteen years in various capacities associated with both the traditional regulated environment as well as the transition to a market based paradigm with the creation of the CAISO.  For the past fifteen years Steve has been responsible for integrating new and existing assets into the deregulated markets in the East.

Suchitra has worked in the Building Materials Industry and in the Energy space prior to working at Customized Energy Solutions, where she currently works as an Analyst in the Emerging Technologies.

Her past experience includes being the Coordinator for conferences for the Renewable Energy Welfare Society (REWS), addressing issues in the Wind Energy sector, and being on the Editorial team of their newsletter “Energy Pulse”.

She has also interned with Shakti Sustainable Energy Foundation in the Power sector and with ETI Dynamics in the Wastewater sector.

Prior to her fascination with the Renewables arena, she was a part of the Building Materials Industry, with HIL Ltd (formerly known as Hyderabad Industries Ltd.) where she worked in the R&D and Quality Assurance Departments respectively.

She holds a Master of Technology in Renewable Energy Engineering and Management from TERI School of Advanced Studies, New Delhi and a Bachelors of Technology in Chemical Engineering from SRM, Chennai.

Sumant H. Natkar has been working in the software service industry for the last 8 years. He has been involved in all parts of software development cycle such as interacting with clients to get requirements or working on code as part of projects. He has worked on Microsoft technologies such as SQL Server and Asp.Net. Previously, he was working with Cognizant, where he worked as a part of a team to deliver solutions to customers. He joined CES as developer.

Sumeet joined Customized Energy Solutions in July 2019 after working as a Network and Systems Engineer. He has around 7 years of total experience in IT domain. Sumeet is a CCNA and CCNP certified professional.

Along with IT domain, Sumeet has marketing experience of around 4 years working, with Multinationals like S C Johnson, ITC, etc.

Sumeet has a Dual MBA in IT from Welingkar’s Institute of Management, Mumbai and in Marketing Management from Pune University.

Suyash joined Customized Energy Solution in May 2019. He comes with over 7 years of work experience in Information Technology industry and specializes in business analysis, requirement engineering, solution design, functional testing, business research and customer engagement. He has worked in areas like Demand Response, Electricity Portfolio Management, Utility CRM and Billing (Time of Use). He has exposure of various technologies and products like Microsoft ASP.NET, AWS, Oracle CC&B and is also Salesforce certified cloud consultant.

Prior to joining CES, Suyash worked with a MNC in Business and IT Consulting space and has served utility clients in all major markets including USA, UK and Asia Pacific.

Suyash holds Masters in Business Administration (Power) from National Power Institute (NPTI) and a Bachelor’s degree in Mechanical Engineering.

Swati joined Customized Energy Solutions in August 2017 and is responsible for communication activities for CES and IESA. Prior to CES, she was working with Suzlon Energy Ltd where her role involved in executing Suzlon’s corporate communications and public media strategy for India and International Markets.  

Swati began her career in 2012 with a nationalized Public Relations agency called as Blue Lotus Communications Ltd as Assistant Account Executive. After that her career took a jump from agency to corporate life.

Swati holds a Masters in Mass Communication & Journalism and Bachelor in Commerce from the renowned Pune university(now Savitribai Phule Pune University). 

Takahisa Ota joined Customized Energy Solutions as Consultant at our Japan office in January 2019. Prior to joining CES, Takahisa worked at GENESYS Japan, HERE Japan K.K., and OPRO Co., Ltd. He brings to CES the knowledge to create database search query programs by SQL (Oracle), knowledge of relational database model structure, and coding experience C.

Takahisa has his bachelor’s degree in Geography from Utah State University.

Dr. Tanmay Sarkar is currently working as senior consultant at Customized Energy Solutions (CES), ET team in India. He joined CES in January 2019. He has experience in the field of battery technology of electric vehicle applications, computational material science, material synthesis, lithium battery assembly and testing. He regularly publishes international journals, reports, newspaper articles, etc. He worked in different projects including electric mobility, indigenization of lithium ion battery manufacturing. He possesses proficiency in independently drafting research project proposals, management of research staff and personnel. Prior to joining CES, he worked at the Center for Study of Science, Technology and Policy (CSTEP) in Bangalore as a senior research engineer for about seven years. He completed his PhD in Chemical Science under Academy of Scientific & Innovative Research (AcSIR) in 2019 and the area of research was ‘Electrochemical Properties of Li-Rich Phases: DFT and Experimental’. He completed his M.Tech in Metallurgical and Materials Engineering from IIT Kharagpur in 2011.

Ted joined Customized Energy Solutions in January 2015.  Ted provides reporting services regarding ongoing developments in the policies and rules of the MISO markets.  He also provides economic and regulatory consulting services, including litigation support.  He has testified in both state and federal venues on issues including load forecasting, price elasticity, and rate of return.  Prior to joining CES, Ted worked as a Market Economic Analyst at MISO, as a consultant in the electric industry, and as a senior staff member at the Texas PUC.

Ted earned an AB degree from Indiana University and a Master’s degree from the University of Texas at Austin.

Dung joined Customized Energy Solutions in June 2018 as a software engineer. He is responsible for developing software applications in the areas of OCCTO system, enrollment, report, and payment.

Prior to joining CES, Dung worked in the software industry for over 8 years as a leader and developer at FPT Software and AppSmiths technology. He was the designer and developer of various invoicing systems and domains including energy, oil and gas, and government.

Dung has his B.S degree in Software Engineering from the University of Information Technology, Vietnam.

Tim joined Customized Energy Solutions in February of 2015. In his current role as Manager of Market Services – West, he provides full support for a diverse portfolio of resources in the California ISO market. These responsibilities include scheduling support, settlement analysis, and tracking upcoming market changes.

Before joining CES, he worked at Southwest Power Pool in the Settlements department. In this role, he worked on the design, testing, and implementation of SPP’s Integrated Marketplace. While there, he led the validation of market, interchange, and transmission congestion right data that fed the Settlement system. Before coming to SPP, he worked at Acxiom Corporation. He holds a degree in Management Information Systems from the University of Central Arkansas.

Tim joined Customized Energy Solutions in December 2013 as Senior Forecast Analyst. He works with the CES Retail Team and is primarily focused on developing load forecasts, quantitative and qualitative analyses, project consulting, and business development.

Prior to joining Customized, Tim spent more than seven years in the renewable energy field, working for wind energy developer Gamesa Energy USA. He was responsible for performing energy forecast assessments, applied atmospheric dynamics and wind flow modeling, plant performance investigation and risk assessment, and due diligence process to successfully develop and run utility-scale wind power plants. He holds a BS in Meteorology from Millersville University.

Tin joined Customized Energy Solutions projects in May 2017 as Business Project Manager for the Retail Services team. He works with the consultant team in Japan, the development team in Vietnam and officially joined CES in October 2020.

Prior to joining CES, Tin worked in the software industry for over 3 years, working for companies in energy solutions technology. Tin has experience in project management (agile development), business analysis, Japanese translation, and graphic design. He has a B.S. of Business Information System from Can Tho University, Vietnam.

Tom joined Customized Energy Solutions in November 2015, working with the Demand Side Response group. He came to Customized from the former Powerit Solutions. He brings significant applied Demand Control and Demand Response implementation knowledge from his previous experience as Principal Engineer/Implementation Manager at Powerit.

Before he joined Customized, Tom also worked at the Spencer Turbine Company, Wood Group Pratt & Whitney and brings over 20 years of extensive industrial application experience. He has a B.S. in Computer Systems Engineering from UMASS-Amherst.

Tomonori joined CES Japan in June 2020 to focus on retail service of BLUEj.

Prior to joining CES, he spent 2 1/2 years working as an operation member at US PPS in Tokyo.

He also has 18 years of experience in sales and marketing at an IT vendor and chemical manufacturer in Japan.

Tony joined Customized Energy Solutions in mid-2019 after 11 years at the New York State Research and Development Authority. Tony’s expertise is how emerging technologies, especially energy storage, navigate the growing regulatory, market and technical complexity of the electrical grid as it transitions to low-carbon resources. He had managed various innovative energy storage, demand response, smart grid, and smart building projects, including a collaboration with NYISO that enabled more sophisticated demand response to provide dispatchable Spinning Reserves. He also worked with the New York utilities as they made investments in system modeling, automated grid controls and DER integration capabilities.

Tony holds a BS in mechanical engineering and an MBA from Rensselaer Polytechnic Institute.  He has worked in industrial automation, independent power production, construction management software and was an enterprise technology industry analyst for Wall Street.

Trisha joined CES in February 2021 as a Scrum Master for Retail Services. She is responsible for driving an agile framework and various project management duties for the Retail Services team.

Trisha came to CES from M&T Bank where she was the Scrum Master for several lines of business. She brings Project Management and Scrum Master experience from various industries including Pharmaceutical, Banking, and Advertising.

Trisha holds a B.A. from Temple University and is a certified PSM I Scrum Mater.

Tushar Kakade joined the CES India team as an intern in September 2020. Since February 2021, he works as a Junior Analyst for the India Energy Storage Alliance (IESA) team at CES India. He is currently involved in managing IESA Store and IESA Academy platforms and driving industry-academic partnerships. He is also working on the electric vehicle side, driving EV adopter circle activities and EV roundtables, as well as contributing to market surveys and market research. Before joining CES, Tushar worked as a Service Engineer in the electric vehicle industry in Pune. He was responsible for the diagnosis of vehicles and solving problems. He also handled customers for technical issues. He also worked with the leading EduTech company in Pune as a Technical Content Correspondent for the website, social media, and blogs on electric vehicle technology. He completed his ME in Energy Engineering from SP Pune University in 2018. His area of research was Renewable Energy-Gasification Technology. He completed his Mechanical Engineering in 2015 from SP Pune University.

Victor has been developing applications and data flow processes for CES since July 2011.

Prior to joining CES, Victor devoted the previous 10 years to the web application development for enterprise companies in areas of knowledge management, Web data extraction, and data management. Overall, Victor has been involved in computer technologies since 1985.

Victor graduated from Belarus State University in 1986 with a MS in Mathematics.

Vijay joined Customized Energy Solutions (CES) in March 2015 and works as a Finance and Administration Manager. He is responsible for managing accounting records, evaluating and managing risk, ensuring compliance with regulations, publishing financial statements, overseeing accounting operations, mentoring team members, analyzing financial data, monitoring expenditure, forecasting revenue, coordinating auditing processes, and ensuring accuracy of financial information.

Prior to joining Customized Energy Solutions, Vijay spent three years as Accounts Officer at ALCOR Fund. He worked previously as Business Process Executive at IBN Technologies Ltd for one year, holding various roles in the finance department. He also worked as Accounts Executive at Jalgaon Milk Union for two years in the finance department.

Vijay holds a Master’s in Business Administration (Finance & International Business Management), Diploma in Business Management (DBM), Bachelor of Commerce (B. Com), Banking & Insurance Certification Course from the North Maharashtra University (NMU), Government Diploma in Co-operation & Accountancy (GDC&A), Certificate Course in Accounting & Finance from International Business Management Institute (IBMI), Berlin, Germany & Currently pursuing Chartered Accountant (CA Inter) & Association of Chartered Certified Accountants (ACCA) .

Vijay C S is currently working as senior analyst at Customized Energy Solutions (CES) ET team in India. He joined CES in June 2020. He has experience in the field of techno-economic modelling of the power system, renewable integration, optimization-based modelling, signal processing, computer vision, and machine learning. He has research interests in inter-disciplinary analytical areas, particularly focused on utilities. He is currently working on production cost modelling of the power sector.

He has a bachelor’s degree in Telecommunication and completed his MS {Research} degree in image processing from IIT Madras in 2012. He is currently pursuing his PhD in the area of renewable integration using techno-economic modelling based analysis.

Vikas joined Customized Energy Solutions, October 2017 as an ETL Architect. Prior to CES, Vikas worked as a Senior SQL Developer at NRG Energy. Vikas graduated with a Masters in Computer Application from Madurai Kamaraj University in India.

Vinayak began working as a Senior Consultant at Customized Energy Solutions, and is now a Director of Financial Services. He is a Chartered Financial Analyst with extensive experience in financial modeling and advisory. His work includes providing investment analysis and developing proposed price structures for electric power projects.  He also conducts market analysis to evaluate competitive energy market opportunities for energy, capacity, demand response and ancillary services, as well as evaluating issues associated with renewable integration.

Vinayak holds a Masters of Science from Georgia Institute of Technology, Atlanta, a Master of Engineering from V.J.T.I. Mumbai and an undergraduate degree in Electrical Engineering from Walchand College of Engineering, Sangli, India.

Vinod has joined Customized Energy Solutions as a SQL Server Developer in September 2019. He has experience in Microsoft SQL Business Intelligence and Data warehousing. He is responsible for developing ETL process and customer interactive reports.

Vinod has completed his Bachelors of Engineering in Information Technology from Savitribai Phule Pune University, India.

Vipul works as an Analyst – Emerging Technologies. He has joined Customized energy solution in May 2015. He has been involved in development of CES modeling suite, Matlab modeling, data mining, data management, cost-benefit analysis along with the market research. He is hardware-in-charge of Micro-grid Initiative for Campus and Rural Opportunities and responsible for hardware development, installation and integration.

His research is focused on area such as Energy storage Systems, Renewable energy, Ancillary service markets, Optimization and Data analytics.

Vipul holds Master’s Degree in Electrical Engineering with specialization in Control Systems from V.J.T.I. Mumbai and Bachelor’s Degree from Pune University, India.

Vishal joined CES in January 2021 as Business Analyst. He has over 12+ years’ experience of a unique fusion of technical competence, customer needs management, info-architecting/consulting, client liaison, and creative design support. He is well versed in business analysis, requirement gathering, evaluating operations, and developing successful updates to processes, procedures, workflows, and documentation. He worked as a senior consultant, business analyst, and technical leader in various industries including healthcare, marketing, accounting, & BFSI. Prior to CES, he worked with the best in the industry like PEPSI-CO, RANBAXY, PANASONIC, KPMG, UNIDO, CAPCO, and more.

Vishal holds a master’s degree in computer science from Dr. Bhimrao Ambedkar University and a bachelor’s degree in mathematics from Kanpur University.

Bill joined Customized Energy Solutions in January of 2002.  He is responsible for leading the Future-Grid Services team which incorporates CES’ consulting focused Emerging Technologies team and the operations focused Distributed Resource Market Integration team, as well as the development teams for the PowerGREEN and CoMETS supporting software platforms.  Collectively, Future-Grid Services is focused on the emerging trend of integrating utility scale advanced energy storage, as well as more general trends related to demand response and the increased distribution of resources behind utility meters and/or as part of microgrids.

Previously, Bill provided leadership to CES’ Market IQ team. Bill also served at various times in the past as the primary representative of the MISO LSE Coalition and the PJM Public Power Coalition (PPC), while also providing services to a broad range of other clients. Bill is based in CES’ Midwest office located in Carmel, Indiana.

Yang Yu joined Customized Energy Solutions in June 2014. As the retail operations analyst, Yang is in charge of the development and maintenance of retail electricity pricing models used in support of the Retail Market Services practice area, as well as production pricing, wholesale and retail settlements and other functions that support the overall growth of the company.

Prior to joining Customized Energy Solutions, Yang worked with Viridity Energy as an energy storage analyst. Yang graduated in 2012 from University of Pennsylvania with a Master of Science degree in Materials Science and a Bachelor of Science degree in Materials Science from Beijing Institute of Technology.

Yogesh joined CES in March 2019 as Quality Assurance Tester. He has previous experience in Data warehousing as well as Functional Testing including Web/Desktop apps. He is involved in QA Testing activities in support of release of ETL, Reporting & Web Applications.

Yogesh holds a Bachelor’s Degree in Electronics & Telecommunications from North Maharashtra University, India.

Zach joined Customized Energy Solutions in 2018 as a System Operator on the 24 hour renewable generation monitoring desk.  His responsibilities include monitoring and dispatching wind turbines at 8 different sites located in the United States and coordinating with wind park technicians at each site. Along with this, he is in charge of curtailing, remote resetting, analyzing and reporting on the condition and performance of the sites that he oversees. He is also responsible for managing several battery storage units across the country.

Before joining CES, Zach graduated from The Pennsylvania State University with a Bachelor of Science degree in Energy, Business and Finance, with a minor in Energy Engineering. He began his career in the energy industry working in a business development and customer acquisition role for a renewable energy supplier.