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Industry Experts

Akshay Joshi

Junior Analyst

Akshay joined Customized Energy Solutions as a Junior Analyst in June 2016. He is responsible for integration of remote monitoring systems for various projects signed under Data Acquisition services. In addition to this he is responsible for developing and testing of software platforms MICRO (Microgrid Initiative for Campus and Rural Organization). He is also involved in developing low cost communication system and hardware for monitoring and optimizing performance of the micro-grids in India.

Akshay holds a bachelor’s degree in Electronics and Telecommunication Engineering from University of Pune, India.

Alan Ackerman

Director of Regulatory Affairs - NYISO

Alan joined Customized Energy Solutions in October 2007. He provides regulatory coverage of the New York ISO, which includes reporting and analysis on working group and committee activities.  Alan is the current vice chair of the New York ISO’s Management Committee and is a past chair of the Price Responsive Load Working Group and Business Issues Committee.

Alan also provides consulting and business analysis services for clients.  Prior to joining Customized Energy Solutions, Alan worked in the pharmaceutical industry. Alan earned his BA at Penn State University and his MBA at Binghamton University.

Alex Bykovsky

Senior Programmer Analyst

Alexander joined CES in September 2013.  He is working on several internet applications with the main focus on CES | GREEN.  Alexander has a background in desktop and web programming. He worked for software, banking and engineering businesses.  For the past 16 years, Alexander had developed many successful web portals and tools for the companies he worked for – Thomson Financial, Lehman Brothers, Panasonic Avionics and others.

In 2001 Alexander, alongside his partner, started a company developing and selling AJAX web frameworks and tools. The company was created several years before technology was accepted and implemented by Microsoft.

Alexander has a MS in Computer Science from National Technical University of Ukraine.

Ameya Deshpande

Web Developer

Ameya works with CES as a web developer developing PowerGREEN Web App with DR team. He is responsible for the UI development and integration with the backend functionalities.

Ameya has cumulative experience of over 9 years, in IT Development (PHP, JAVA, Databases). He has worked with Capgemini Application Services, Axa Technologies in past.

Ameya completed his Masters in IT (System Integration and Project Manager) from I.S.E.P., Paris France. B. E. in IT from Nagpur University. He is an Oracle Certified Professional.

Amy Snyder

Analyst - Natural Gas

Amy joined Customized in 2014. She is part of our Natural Gas Team and is responsible for the analysis and advising of clients in their Wholesale and Retail markets, including managing demand and transportation to market areas nationwide, invoice reconciliation, and imbalance settlements.

Previously Amy has worked with PVR, Alliant Energy, and ProLiance Energy. In her various roles, Amy’s experience extends from an energy marketing company, pipeline aggregator to a utility company. Amy’s customer and pipeline experience will be utilized in managing assets through storage, capacity releases, nominations, and managing imbalances. She also has experience with billing and invoicing as well as power generation dispatching. Amy got her BS in Business Management from Michigan State University along with minors in Psychology and Interdisciplinary Studies in Law and Society. She is currently getting her MBA from the University of Maryland.

Anil Palase

Office Assistant

Anil joined Customized Energy Solutions in July 2015 and works in the India as Office Assistant. He began his career with Customized Energy Solutions and is responsible for office management and day to day routine work like inventory management, keeping records, document management etc.

Ariel Lager

Vice President - Renewable Energy Services

Ariel joined Customized in 2005. Ariel focuses on providing renewable energy service offerings to the company’s wholesale and retail clients at the state, regional, and federal levels. Ariel specializes in project evaluation, consulting, and analysis, and managing renewable attributes and compliance obligations.

Previously, Ariel worked in environmental litigation and end-user electric and natural gas consumption analysis.  Ariel earned a BA from Rutgers and a JD from Dickinson School of Law with a focus on Environmental and Natural Resource Law.  She is licensed in PA, NJ, and DC and serves as the company’s in-house counsel.


Barbara Clemenhagen

Vice President, Market Intelligence

Barbara Clemenhagen joined Customized in 2013 and is an expert in regulatory advocacy and market design, with a focus on energy markets.  She has experience with leading strategic initiatives for generators, power marketers and retailers to enhance competitive markets, including the design and establishment of markets, and the introduction of new rules, structures, services and products. During her extensive career she has taken on projects that range from strategic to operational, and include strategy and business planning, market design, regulatory, project finance, acquisitions and divestitures. Her specialties include: commodity markets, market design, regulatory and administrative law, and project finance.  During her tenure at Topaz Power, she served on the ERCOT Board of Directors representing the Independent Generator market segment. Barbara previously served on the ERCOT Technical Advisory Committee and chaired the ERCOT Wholesale Market Subcommittee for several years. From January 2009 to March 2013, she was the President of the Texas Competitive Power Advocates; a trade association representing the largest power generators, wholesale power marketers and retail electric providers in ERCOT.

Bill Dagan

Manager - Technology Department

Bill joined Customized in October 2009.  He is leading internal technology initiatives to provide web-based reports to clients and to streamline internal operations pertaining to ISO interfaces. Bill has a background in systems integration, market operations and market settlements within the deregulated electric power industry.

For the past eleven years, Bill was responsible for data implementations, systems integrations, custom software applications, reporting & analysis consulting with several ISOs and electric companies. Bill has a BS in Nuclear Engineering from Penn State and spent the first twelve years of his career as a test engineer for GE.


Bill Dugan


Bill joined Customized Energy Solutions in October 2013. His primary area of focus is providing PJM regulatory coverage with an interest in generation assets.

Prior to joining Customized, Bill worked as an analyst for Monitoring Analytics, the PJM Market Monitor.

Brandon McGee

System Operator

Brandon joined CES as a System Operator in June of 2011 and is responsible for monitoring and dispatching generation, forecasting load, and entering bids for ancillary services and day-ahead demand for our clients. Before joining CES, Brandon attended Rowan University where he obtained his BA in Economics.

Carl Johnson

Senior Consultant - PJM

Carl joined Customized in October 2013. He reports on stakeholder activities at PJM Interconnection and represents the PJM Public Power Coalition.

Carla Marquez

Senior Consultant

Carla joined Customized Energy Solutions in November 2013.  Her current role as part of the Retail Services team includes assisting clients with new market entry and enrollments. Carla gained over 13 years of experience in the energy industry working for GE Nuclear Energy and Constellation NewEnergy as a software engineer and production support analyst. Some of her duties included the implementation and support for monitoring, billing, and enrollment systems for multiple markets throughout the USShe has a BA in Computer Information Science from University of California, Santa Cruz.

Charles Power

System Operator

Chuck joined Customized Energy Solutions in December 2014 as a System Operator. Chuck supports the day-to-day activity in the Day-Ahead and Real-time energy markets. He is responsible for submitting Day-Ahead bids and offers, Day-Ahead and Real-time Demand Response, Emergency Load Response and energy market settlements.

Chris Maher

Senior Consultant

Chris joined Customized Energy in April 2011 after working as an Information Technology consultant for CES for more than five years.  Prior to joining CES full-time, Chris assisted with infrastructure design and upgrades as well as integration between CES, ISO market participants and RTOs.

Chris has 15 years of experience in various aspects of the IT field and SMB consulting.  Chris graduated from Allentown College of St. Francis de Sales, now DeSales University, in 1997 with a BS in Computer Science, Information Technology and a minor in Business Management.

Craig Tropea

Director - Sales & Marketing

Craig joined Customized Energy Solutions in October 2013 bringing more that 20 years of software sales, marketing, development and delivery experience to the CES Retail Team.  He is primarily focused on helping CES clients gain market entry, streamline their EDI and Billing process and more accurately manage forecasting and scheduling thorough the implementation of Customized’s end-to-end hosted software platforms.

With more than 10 years of experience in the energy sector, Craig’s efforts on behalf of his clients have allowed them to realize hundreds of thousands of dollars in savings by implementing software and services while focusing on their core business.  Prior to joining CES, Craig established sales methodology and developed sales teams for FirstCarbon Solutions and LPB Energy Management.

Curtis Tarwater

Senior Consultant

Curtis joined Customized in 2013 bringing over 20+ years of energy experience with 13+ years providing consulting services to clients across multiple ISO/RTO markets (ERCOT, SPP, NE, NY, PJM, MISO, CAISO). He has managed numerous merger and acquisition efforts for large wholesale market participants across the country.  Curtis has experience providing and implementing front, mid, and back office services and solutions for clients.  Curtis leverages his extensive business acumen complimented by a strong technology background to effectively and efficiently provide superior customer service. Through his extensive experience in the industry, Curtis adds depth and breadth to the Customized Energy Solutions team.

Cynthia Mansbridge

Director - Retail Services

Cynthia joined Customized Energy Solutions in January 2009. She is responsible for assisting clients in retail services with new markets and current services in the areas of forecasting, billing, enrollment, and pricing.

Prior to joining CES, Cynthia gained over 10 years experience in retail energy operations and forecasting in multiple markets while working for Constellation NewEnergy. Cynthia is a certified Project Management Professional. She also has a BA from The College of William and Mary in Virginia and an MA from the University of Southern California.

Dave Pisarcik

Analyst – Demand Response

Dave joined CES in June of 2014. His role as an analyst in the Demand Response group entails analyzing market and customer data to evaluate market opportunities, develop new business and provide the most economical propositions to the customer. This requires completion of compliance and settlements tasks for ISO DR programs and keeping up to date on the DR regulatory environment and energy markets. He also monitors and interprets client activity and discusses participation in ISO DR programs with clients, as well as potential clients.

Prior to joining Customized, Dave attended Penn State University, earning a BS in Energy, Business, and Finance with an economics minor. Since graduating in 2011, he has worked in the energy industry, most recently working as an Energy Analyst.

David Sapper

Director of Regulatory Affairs – Midcontinent

David joined Customized Energy Solutions in January 2007.  David provides reporting services regarding ongoing developments in the policies and rules of the MISO markets.  He also provides economic and regulatory consulting services, including litigation support.  In addition, he represents the interests of the MISO LSE Coalition, a group of 18 largely transmission dependent municipal, cooperative and similar electric utilities throughout the MISO region.  FERC has favorably relied on his testimony in cost allocation and market power cases.

David earned a BA in Economics from Trinity University (TX) and a PhD in Economics from Vanderbilt University.


David Steigerwald

Analyst, Retail

Prior to re-joining CES, Dave was a Management Consultant in Accenture’s Energy Trading Operations practice. Dave was with CES from 2009 thru 2013 with a focus in the Market Operations Center. Before CES, he worked in Manhattan in the energy trading industry, specifically with physical energy logistics (Natural Gas & Power). Dave obtained his MBA from St. John’s University Peter J. Tobin School of Business; and his BA from Bucknell University where he was a member of the basketball team.  Following Bucknell, he played professional basketball overseas for 3 years.

Debi Prasad Dash

Analyst - Financial Services

Debi joined Customized Energy solutions in April 2013. He has been involved in financial analysis and modeling for both India and US market projects. He is responsible for market research and report writing for Renewable energy and Emerging Technology applications. He also provides support to India Energy Storage Alliance (IESA) for IESA promotions, events, technology support to IESA website and IESA-KPN services.   Debi has 2 and half years of prior experience in consulting at Oracle Financial Services for Asia-Pacific Region.

Debi holds an MBA degree in Finance from SCMHRD (Symbiosis International University), Pune, India and a bachelor of Technology from KIIT University, Bhubaneswar, India. Debi was part of several national / international competitions winning teams during his MBA program.

Deepak Menon

Assistant Manager

Deepak Menon joined Customized Energy Solutions in December 2016 and works in India operations as Assistant Manager. He started his career as PA to MD in Enkay Homes, and later he joined Manikaran Power, he was an integral part for liasoning and business development team for 2years. At Customized he is responsible for developing business by helping clients to reduce energy cost through power trading / open access and facilitating them with all the state & local government clearance required.

Deepak is a Bachelor of Science graduate from Bangalore University.

Devdatt Magany


Devdatt joined Customized Energy Solutions in November 2014 as an Analyst in Retail Operations.  He works in the Retail Market Services and develops and maintains electricity pricing models.

Devdatt’s work experience includes graduate research on block co-polymers at the University of Pennsylvania as well as co-op stints in Purchase and Manufacturing. Devdatt graduated with a Masters in Materials Science from the University of Pennsylvania in 2014 and an Bachelors degree with honors in Mechanical Engineering from the Birla Institute of Technology and Science-Pilani, Dubai in 2012.

Dharmesh Bharathan

Director Scheduling Services

Dharmesh joined Customized Energy Solutions in June 2007. With a background in Electrical Engineering, Dharmesh supports the day-to-day activity in Day-Ahead and Real-Time energy markets, submitting Day-Ahead bids and offers, Day-Ahead and Real-Time Demand Response, Emergency Load Response, settlements and bill reconciliation. Most recently, Dharmesh has been involved with the Wholesale Services group managing generation portfolios and performing power flow studies.

Dhruv Dhiman

Senior Manager - India Markets

Dhruv joined Customized Energy Solutions in February 2011 and works in the India Operations as an Analyst. He began his career as a Management Trainee with North Delhi Power Limited (NDPL). He was an integral part of the pre-opening team to look after intra-state ABT, Power Trading and Power Purchase for NDPL. At Customized, he is responsible for Business Development for Open Access Clients, Renewable Energy Market (REC), Demand Response (DR), deciding Bidding Strategies for Clients, Contract Management and Operational Aspects of Power Trading and Regulatory Assistance to the Clients.

Dhruv holds a Masters in Business Administration (Power) from the National Power Training Institute (NPTI), apart from a Bachelor’s degree in Engineering (Instrumentation and Control) and Diploma in Electronics and Communication.

Dr. Rahul Walawalkar

Executive Director - IESA & Vice President Emerging Technologies

Dr. Rahul Walawalkar leads the Emerging Technologies & Markets team with focus on energy storage, renewables, demand response and smart grid technologies as well as international markets. He is an acclaimed energy expert. Rahul serves on the Board of ESA and provides input to FERC & various state agencies. He has served on panels for US DOE and in working groups for IEEE & NIST.

Rahul holds a Ph.D. in Engineering & Public Policy, a MBA in Energy Management and a BS in Electrical Engineering from Carnegie Mellon University. He is the recipient of numerous awards and is a member of various professional organizations including AEE, IET, IEEE and IAEE.

Dr. Satyajit Phadke

Senior Consultant

Dr. Satyajit Phadke joined CES in January 2015. His focus is on consulting services in the area of energy storage and conversion technologies for various applications such as automotive, stationary power, portable power and grid scale storage. Additionally he assists with evaluation, validation and competitive bench marking of technologies.

Satyajit has in depth understanding of various energy storage technologies owing to his many years of involvement in the research and development of novel battery chemistry and materials for fuel cells. He holds three licensed patents in the area of batteries and is the author of several technical articles in this field. He has a PhD from University of Florida, a BS from the Indian Institute of Technology (IIT) Roorkee and has worked in capacity of a post doctoral associate at Massachusetts Institute of Technology (MIT) and Princeton University.

Ed Toppi

Vice President - Retail Market Services

Ed joined Customized in July 2006 as a Senior Energy Consultant. His focus is consulting services to load serving entities in the areas of market analysis, risk management, hedging strategy, and other operational areas. Additionally, Ed assists with quantitative analysis and retail energy marketing expertise on a variety of client projects.

Ed has over 10 years experience in the electricity industry—mostly in deregulated markets. Prior to joining Customized, Ed was a vice president with Constellation NewEnergy, where he ran the company’s Mid-Atlantic regional business and oversaw Customer Acquisition Operations and Load Forecasting.

Erik Paulson

Vice President – Wholesale Market Services

Erik is responsible for the company’s services related to the wholesale electricity markets, which includes managing and scheduling generation assets in the various RTOs/ISOs, and managing the electricity purchases and electricity market activity for large users, including municipalities and industrial customers. 

Erik first joined Customized Energy Solutions in May of 2005 as the Director of Regulatory Affairs for PJM. In this role he provided market updates and information on market rule changes to many clients in PJM.

Erika Schmitt

Manager - Market Services

Erika Schmitt joined Customized Energy Solutions in April, 2010. In her role she works with the renewable and retail teams to ensure that clients meet all compliance and regulatory standards. This includes registration with utilities, states, ISOs and the FERC, as well as making quarterly and annual filings to ensure that clients meet all renewable portfolio standards.

Erika graduated in 2009 from Ohio University with a BA in Journalism Public Relations and a BS in Political Science.

Gina Pierson Furia

Analyst – Natural Gas

Gina joined Customized Energy Solutions in April 2014. As part of the Retail Services team, her primary focus is to provide retail natural gas suppliers support with new market entry, customer enrollments, billing, reporting, and data management. Prior to joining CES, Gina gained 12 years of experience in Residential Billing and Collections, Wholesale Power Markets, and system integration while working for Accenture Plc. Gina graduated from University of Notre Dame with a BA in Psychology.

Ginger Jenkins

Consultant - Midwest

Ginger joined Customized in 2010 as a Regulatory Affairs Specialist. Ginger provides reporting services regarding ongoing developments in the policies and rules of MISO markets. Previously, she worked at MISO as a Stakeholder Relations Specialist. In that role, she stayed familiar with wide-ranging MISO developments, policy and procedural issues, and stakeholder views.

Ginger earned a BS in Political Science from Malone College in Canton, OH and completed her MBA at Kelley School of Business.

Girish Shivakumar

Regulatory Analyst

Girish joined CES in 2016 and is responsible for tracking and analysing policies and regulations in the Indian Renewable Energy sector. He has a techno-commercial experience in the development of solar power projects in India with juwi, a global RE developer/EPC between 2011-2015. He was part of the team that commissioned the first National Solar Mission (NSM) project in the country in 2011 and has worked on the successive NSM projects in engineering/project development roles. He also has a short consulting experience in UK, where he evaluated the market for residential Demand Side Management (DSM) in the National Grid.

Girish has a Masters degree in Sustainable Development with a research focused on Indian energy policies from the University of Cambridge and a Bachelors in Electronics and Communications Engineering from Visvevaraya Technological University. He is a recipient of Chevening scholarship from the British government and is an honorary scholar of the Cambridge trusts.

Gloria Wang

Junior SQL Server/BI analyst

Gloria Wang joined Customized Energy Solutions as a Junior SQL Server/BI analyst in January 2015. She is part of the Retail team and responsible for providing support services to our retail electric and natural gas clients.

Prior to joining CES, Gloria has been working in data analysis for over 5 years.

Gustav H. Beerel, MBA, Ph.D.

Vice President - Market Development

Dr. Gustav Beerel joined CES in 2013 as Vice President of Market Development.  His focus is on business and process development of scalable, comprehensive retail and wholesale energy service delivery platforms both in the US and internationally.

Gustav is the founder/President of Emission Information, Inc.  He was co-founder/CEO of EnvaPower, Inc, (known as Genscape Analytics).  He was a founding member of New Energy Ventures and Corporate S.V.P. of AES NewEnergy, (known as Constellation NewEnergy). He spent a decade in the chemical industry, has an MBA from Harvard Business School and a Ph.D. in Chemical Engineering & Mathematical Optimization.

Guy Filomena

Regional Director Regulatory Services - PJM

Guy joined Customized Energy Solutions in October 2008. His primary area of focus is providing PJM regulatory coverage and consulting services to clients with an interest in generation asset management and trading.

Guy has over 20 years of energy experience, including 12 years experience in competitive electricity markets as proprietary trader, portfolio manager, and asset manager in PJM, MISO, and NYISO. He earned an MS degree in Business from the University of Baltimore and a BS degree in Accounting from the University of Maryland. Guy is also a Certified Public Accountant.

Harry Dessender

Senior Consultant

Harry joined Customized Energy Solutions in November 2012.  His focus is consulting services in the areas of market settlements and analysis for wholesale and retail load serving entities as well as generation projects.  Additionally, Harry assists with managing and scheduling generation assets in the various RTO/ISO markets and provides expertise for a variety of renewable energy and back office improvement projects.

Prior to joining Customized, Harry gained over 20 years of experience in the energy industry working at PJM Interconnection where he led the market settlement functions from the inception of today’s PJM wholesale markets.  Harry earned a BS in Electrical Engineering from Drexel University and an MBA from Villanova University.

Harsh Thacker

Senior Analyst - Power Sector India

Harsh joined CES in November 2014. He has been involved in providing consulting and market research services to utilities, OEMs, regulation makers and other clients of Customized Energy Solutions and India Energy Storage Alliance on energy storage, renewable energy and other power sector related emerging markets in India. Harsh has over five years of experience in energy sector with a particular specialization in the areas of market research, process improvement and strategy consulting.

His research experience focuses area of Power Generation and T&D equipment, Power Sector Investments, Renewable Energy Development, Energy Storage Systems and Power Utilities Best Practices. He has also advised companies on the areas of Market Analysis and Forecasting, Organizational Development, Stakeholder Management.

He holds a Masters of Business Administration in General Management from Leeds University Business School, United Kingdom; a Bachelor of Technology in Electrical Engineering from the Visvesvaraya National Institute of Technology, Nagpur, India and Diploma in Management Consulting, certified by CMI, UK. He had a short stint as a Consulting Intern with a couple of small organizations in Johannesburg, South Africa.

Harveyetta Stone

Benefits Manager

Harveyetta joined Customized Energy Solutions in February 2006. As Benefits Manager, her duties include managing the company’s employee benefits program. She also assists the Controller with a variety of financial matters.

Prior to joining Customized Energy Solutions, she worked at a global standards organization. Harveyetta graduated with honors from Strayer University earning an AA and BA in Business Administration with an emphasis in Human Resource Management. Harveyetta is currently pursuing a MS from Villanova University in Human Resource Development.

Jacqueline DeRosa

Director of Emerging Technologies - U.S.

Jacquie joined Customized in 2007 and assists her clients to evaluate and integrate emerging technologies into the energy markets. She is an expert in the energy regulatory arena and wholesale market rules.  Jacquie has over twenty five years of experience in the energy industry. She worked for the CA ISO in the areas of market design and account management. She has worked internationally on energy regulatory reform and restructuring matters for the US Agency for International Development. Jacquie worked in project development for an independent power producer, and has worked for the Federal Energy Regulatory Commission. She has a B.A. from Rutgers University and an M.B.A. from George Washington University.

James Pluck

Junior Software Engineer

James joined Customized Energy Solutions in March 2014. He is responsible for developing software applications in Retail Services in the areas of EDI data exchange, billing, enrollment, pricing and forecasting.

He has three years of experience developing retail web applications, and holds an AA in Information Science and Technology from Bucks County Community College.

Jasmine Thom

EDI/QA Analyst

Jasmine joined Customized Energy in Dec 2014. As part of the Retail Services team.   Her responsibilities include the EDI testing of all transactions and troubleshooting EDI related issues. In addition, Jasmine will play a key role in the scheduling of QA checks and Data Cleansing for on-boarding clients who are transitioning to CES from previous vendors.

Prior to joining CES, Jasmine spent 3 years working as a VB6 programmer for a Japanese company in Hiroshima, Japan.  Jasmine also has expertise working as a Web Content Administrator and general IT support provider.

Jason Xiao

Senior Software Engineer

Jin Xiao joined Customized Energy Solutions in July 2011. He is responsible for developing software applications in retail services in the areas of EDI data exchange, billing, enrollment, pricing and forecasting.

Prior to joining CES, Jin has been working in utility industry for over 10 years, as a lead application architect and developer at Utility.com, AES NewEnergy, Constellation Energy Group, and SunEdison . He was the lead designer and developer of   various invoicing systems, tariff rate database/engine, and SunEdison’s industry-leading solar operations center platform. Jin is a certified Microsoft System Developer. He has B.S. Industrial/Systems Engineering from Chongqing University and M.S. in System Engineering from University of Arizona.

Javed Shaikh

Analyst - Data Acquisition Services

Javed Joined Customized Energy Solutions in December 2011. He is responsible for Data Acquisition Services and Smart Grid initiatives focusing on Electricity Generation Asset Integration with ISO’s and SLDC’s , Solution architecture design for Smart Grid Projects, Algorithm Development and implementation for CES’s Wholesale operations and predictive modeling for ancillary service market functions. Javed also supports demand response programs and consulting projects performing high level of techno-commercial analysis and Reporting. Javed has a bachelor’s degree in Electronics Engineering from University of Pune, India.

Jedidiah Trott

Director - Demand Side Response

Jed joined Customized Energy Solutions in July 2007, working in the Demand Response Business Line. He started out as an analyst participating in consulting projects pertaining to market analysis using stochastic modeling tools. His work includes advising clients on Demand Response participation in ISO and utility programs and implementation of customer participation in those programs for partner companies. Jed also drives the business requirements for CES|GREEN, a Demand Response and Peak Load Management web portal.

Before he joined Customized, Jed worked as a Financial Advisor and has a BA in International Relations from The University of Pennsylvania.

Jennifer Reed

Senior Analyst

Jennifer joined Customized in April 2007. As an Analyst, Jennifer is responsible for registering clients, enabling them to do business with FERC, the state, and in the active wholesale markets. Jennifer is also involved with the Wholesale Services group working with generation portfolios, bill reconciliations and settlements. She is also responsible for managing assets in Generator Attribute Tracking System (GATS) and a variety of PJM eSuite applications, and filing FERC quarterly reports.

Prior to joining Customized Energy Solutions, Jennifer worked for over five years as an analyst for PJM Interconnection. She earned a BS in Communication from Clarion University.

Jianfeng Zhang

Senior Analyst

Jianfeng joined Customized Energy Solutions in April 2013. He is a member of the Congestion Management team and is primarily responsible for modeling, powerflow analysis, and optimization. He also provides consulting services for clients who request various engineering studies.

Previously he worked at MISO, where he served as Senior Market Design Engineer. He worked in MISO for over 10 years, and has a broad knowledge of the electricity market, forward and real-time operations, and transmission planning.

Jianfeng earned his MS and PHD in Electrical Engineering from the University of Wisconsin-Madison.

Jim Harvilla

Senior Consultant

Jim joined Customized Energy Solutions in January 2009. He is responsible for providing expertise and customer support in the areas of energy storage, distributed resources, renewable technologies, project management and all energy market-related issues.

Prior to joining Customized, Jim worked for New York State Electric & Gas Corporation for 32 years, gaining experience in power plant and energy end-use technologies.

Jim Krajecki

Director of Wholesale Services – Southwest

Jim joined Customized Energy Solutions in October 2008 as Director of SPP Regulatory Affairs. While Jim is still active in the SPP stakeholder process, Jim now focuses on developing, performing, and managing consulting services for the SPP and ERCOT regions. He seeks to leverage his 14+ years of energy industry consulting experience in which he has provided services to ISO/RTOs, load serving entities, investment banks, IPPs, resource developers, investors, and software vendors.

Prior to working in the energy industry, Jim served in the U.S. Army as an Armor Officer. Jim holds a BBA degree in Finance from the University of Texas at Austin.

John Mai

John Mai started out as an intern for Customized Energy Solutions in February 2014. In July 2014, he started working full time as a software engineer for the Retail Services group.  He is responsible for developing software applications and supporting business in system maintenance. In addition, he will also contribute to other functions that support the overall growth of the company

John Mai graduated in 2014 from University of California, Santa Cruz with a BS in Computer Science.

John Rossi

Analyst - Demand Response / Gas Services

John joined Customized Energy Solutions in April 2012, working in the Demand Response Business Line. This work includes advising and registering customers in DR, testing customers for compliance, and planning for participation in the Demand Response program. He also supports managing customers Capacity and Transmission peak shaving along with Load Forecasting. John also assists in the analysis, scheduling and transportation of Natural Gas.

Before joining Customized, John spent the last 5 years working for the curtailment service provider North America Power Partners, where he worked in Demand Response covering the areas of PJM, NYISO, ISO-NE and the utilities Southern California Edison and Pacific Gas & Electric.

Jon Dempsey

IT Business Analyst

Jon joined Customized Energy Solutions in December 2013. His role as a liaison between business and IT groups requires him to perform data analysis/warehousing/quality control, design reports and internal applications, document requirements and specifications, and generally support the technology development team.

Before joining CES, he attained a degree in Economics from the University of Massachusetts with a minor in Computer Science. He later returned to the university’s Isenberg School of Management for his MBA. Jon began his career in the Market Monitoring department at ISO-NE as a Market Analyst and eventually transitioned into a Business Analyst role to coordinate the department’s IT and data needs.

Jonathan Sasser

Consultant - PJM

Jonathan joined Customized Energy Solutions in October 2014. His primary area of focus is providing PJM regulatory coverage and consulting services to clients.

He comes to CES from PJM Interconnection, where he focused on long-term industry strategy and the impact of new technologies and/or market events on electricity markets and grid reliability. He is experienced in PJM’s stakeholder process as well as their governing documents and manuals and has expertise in energy markets, capacity markets, derivatives, natural gas, gas/electric industry coordination, generation, power plant economics, valuation, forecasting, advanced energy storage, renewable energy, and market analysis. Jonathan previously worked as a Market Analyst and Financial Advisor.

Jonathan earned MBA and Master of Accounting degrees from the College of William & Mary and a BS in Business from Virginia Commonwealth University.

Jonghyun Kim

SQL Server Developer

Jonghyun joined Customized Energy Solutions in July 2014. He is responsible for developing ETL processes, internal and customer facing interactive reports and other technology initiatives. Jonghyun has a background in Business Intelligence, Data Warehousing and Application Development.  Jonghyun has a Bachelor’s Degree in Electrical Engineering from Ajou University, South Korea and a Master’s Degree in Management Information Systems from Texas Tech University, Texas.

Juan Diaz

Director of Business Development

Juan joined Customized Energy Solutions as an Analyst in April 2005. In 2010 he transitioned into Business Development and was made the Director of Business Development in 2012. He currently serves as one of the primary Business Development leaders for the company, sharing in the responsibilities for increasing company revenues through the promotion of service offerings and growth of company client base.

Additionally, Juan provides North American Electric Reliability Corporation (NERC) compliance and standards development; monitoring services for NERC registered companies as well as working on projects on an as needed basis.

Kasturi Pattalwar

Analyst, Financial Services

Kasturi joined Customized Energy Solutions (CES) in May 2015 as Analyst, Financial Services. She has been involved in financial modelling, analysis and consulting for various projects in India and USA. Her work focuses on comprehensive analysis of energy storage market providing investment analysis and pricing forecasts based on respective market regulations.

Prior to CES, she worked with Reliance Energy Ltd., in concern with electricity distribution business of Mumbai as Assistant Manager for engineering and procurement services. Her experience includes network expansion planning, equipment specification designing, vendor management as well as technical evaluation of bids.

Kasturi holds a Masters of Business Administration in Finance from Welingkar Institute of Management, Mumbai, India; Bachelor of Electrical Engineering from College of Engineering Pune, India.

Kent Withrow

Senior Analyst

Kent joined Customized in 2007. He supports nearly all CES business areas and markets with software tool development, IT systems guidance, and analysis. Kent came to CES from Midwest ISO, where he served as Technical Lead for Market Settlements Applications, helping to ensure a successful energy market launch in 2005. Prior to that, Kent worked as a software architect and engineer at SPL WorldGroup (now part of Oracle), Landmark Graphics, and LCG Consulting/EnergyOnline.

Kent holds a B.S. in Mechanical Engineering from the University of California—Berkeley and an M.S. in Energy Analysis and Policy from the University of Wisconsin—Madison.

Kevin J. Komara P.E.

Director - Data Acquisition Services

Kevin joined Customized Energy Solutions in February 2009. He is responsible for the operations of the real-time data acquisition systems at Customized, and the development of new control system technologies.

Kevin has over 25 years of experience in the electric energy and aerospace industries. Before joining Customized, Kevin was a Senior Engineer and Project Manager at the PJM Interconnection for 11 years. At PJM, Kevin was responsible for the Supervisory Control and Data Acquisition (SCADA) Systems that enabled smaller customers to directly connect to the ISO.

Kira Bryers

Compliance Consultant

Kira Bryers joined Customized Energy Solutions in October 2014. She concentrates her work on facilitating client entry and compliance in competitive retail markets, supporting compliance and regulatory requirements, and contractual review. Prior to joining Customized, she worked for a large law firm and clerked for two Pennsylvania state trial court judges. Kira holds BA degrees in History, Political Science, and International Relations from Goucher College, cum laude, a JD from Vermont Law School, and also studied at the University of Oxford, the University of Cambridge, the National University of Ireland at Galway, and the Universidad de Sevilla in Spain. She is licensed to practice law in Pennsylvania.

Kirth Patel

Senior Engineer/Consultant - Data Acquisition Services

Kirth joined Customized Energy Solutions in August 2008. He focuses on supporting Data Acquisition Services while assisting with SCADA, RTU configuration, communications, and field automa­tion devices. He provides engineering support for integration of production, measurement, automation, and compression of plant control data into SCADA/HMI; in addition to supporting the efforts of technological advances and technical standards in data acquisition.

Prior to joining Customized Energy Solutions, Kirth worked for Samsung Corporation as an electrical supervisor. He earned his BS in Electrical Engineering in India and an MBA from University of Massachusetts.

Larry Crudup

System Operator

Larry joined Customized Energy Solutions in November 2012 as a Systems Operator. Larry supports the day-to-day activity in the Day-Ahead and Real-time energy markets. He is responsible for submitting Day-Ahead bids and offers, Day-Ahead and Real-time Demand Response, Emergency Load Response and energy market settlements.

Prior to joining Customized, Larry worked 14 years for Exelon Corporation in their Wholesale Marketing Group. He held several positions during his tenure there- Financial Accountant, Operational Accountant, Generation Dispatcher and for the last 4 years, Real Time Trader. Prior to Exelon, Larry worked at J.P. Morgan and Deloitte & Touche. He earned a B.S. in Accounting from Villanova University.

Leilani Molina

Senior Consultant - Retail Services

Leilani joined Customized Energy Solutions in July 2011.  As part of the Retail Services team, her responsibilities include assisting clients with new market entry, enrollments, billing, forecasting and pricing.

Leilani worked previously for Constellation NewEnergy where she gained over 10 years of experience in retail energy operations and IT support for various regions throughout the company.  She has a BS in Applied Mathematics from the University of California at Los Angeles.

Leonard Nulman

Network Engineer

Len joined Customized Energy in September 2012 after working as Information Technology Manager for Berger Montague PC for over 6 years. Prior to joining CES, Len participated with infrastructure design, upgrades and maintenance for leading global clinical trials and medical devices provider as well as national advertisement agency.

Len has 13 years of experience in various aspects of the IT field such as Electronic Document Discovery, Computer Forensics, Database Management and Computer Systems Validation. Len has graduated from Holy Family University in 2010 with a MS in Information Technology Management with honors.

Margaret Miller

Director of Market Intelligence - CAISO

Margaret has seventeen-years of experience in the electric power business. Margaret previously worked for Trimark Associates Inc. as Director of Business Development where she was responsible for leading the development and growth of new business focusing on the solar, storage and microgrid sectors. Prior to joining Trimark, Margaret worked for 3 years at Brookfield Renewable Energy group as Director of Regulatory Affairs where she advised the business on regulatory and compliance matters in organized and bilateral electricity markets in the Western United States. Prior to Brookfield, Margaret worked for eight years at the California ISO where she held various positions and was responsible for managing regulatory affairs, market design and other policy related programs.

Mark Tinkler

Senior Energy Consultant

Mark has been working with Customized since July 2012. He provides reporting and analysis services for the Ontario Electricity Market and for Canada in general. He also provides expertise and customer support in Emerging Technologies focusing on energy storage, distributed resources, renewables, demand response and smart grid.

Mark worked for Ontario Hydro/Ontario Power Generation for 29 years in various technical and management positions. Since 2005 he has offered strategic consulting services to the energy sector regarding emerging energy options and technologies, including distributed generation, renewables and energy storage. He holds a B. Eng degree from McGill University in Montreal and an M.A.Sc degree from the University of Toronto.

Markus Brunner

Vice President - Congestion Management

Markus joined Customized Energy Solutions in December of 2009.  Markus has nearly a decade of experience analyzing and managing transmission risk hedging products and currently manages over 18 GW of ARRs on behalf of competitive load serving entities, utilities, and municipalities.  Furthermore, he is involved in the day-to-day activities in the wholesale power markets, including the optimization of market participation strategies and bidding structures.

Prior to joining CES Markus held positions on the power trading desk of a commodities marketing company analyzing and trading power basis products. He earned a BS in Mechanical Engineering from Swansea University (UK) and an MS in Aeronautical Engineering from Cranfield University (UK).

Michele Kaufman

Business Development Director

Michelle Ricks-McClendon

Office Manager

Michelle joined Customized Energy Solutions in January 2014.  She is responsible for organizing and maintaining office operations to ensure that the office runs efficiently. She has over fifteen years of experience in office management and accounting functions for businesses and non-profit organizations.

Mike Berlinski

Senior Consultant - Emerging Technology

Mike joined Customized in 2014. Mike assists clients with market intelligence, analysis, and consulting on energy storage and emerging technologies. He has experience in bringing new energy storage projects online, including developing operating strategies, and has assisted with the operational and financial management of projects.

Previously, Mike was Manager of Regulatory Affairs at a leading energy storage developer and was very active in promoting rules for energy storage. Prior to that, Mike held various energy consulting positions in the private and public sectors.  Mike holds an MS in Technology and Policy from MIT and a Bachelor’s degree in Physics from Wesleyan University.

Mike McGuffin

Director of Wholesale Services - West

Mike joined Customized Energy Solutions in July 2009 as a Senior Consultant in the CAISO Regulatory Affairs group. Mike previously held positions at Shell Trading (Coral Power) where he was the Commercial Project Manager for the California ISO MRTU implementation.

Mike started his career in the power industry in 2000 working in the settlements department at the California ISO. He holds a BS degree in Finance from the University of the Pacific.

Mrigash Kumar Shah

Manager-India Markets

Mrigash joined Customized Energy Solutions in June 2013 and works in the India Operations as a Manager. He began his  eneregy career with Customized Energy Solutions. At Customized, he is responsible for Business Development for Open Access Clients, Renewable Energy Market (REC), Demand Response (DR), deciding Bidding Strategies for Clients, Contract Management and Operational Aspects of Power Trading and Regulatory Assistance to the Clients.

Mrigash holds a Masters in Business Administration (Power) from the National Power Training Institute (NPTI), Master of Technology in Chemical Engineering from National Institute of Technology (NIT) and Bachelor’s Degree in Engineering (Chemical).

Nancy Chafetz

Director of Regulatory Affairs – ISO NE

Nancy joined Customized Energy Solutions in September 2004. In her role, she actively participates in the development of the market rules in ISO-New England through participation in key stakeholder committees and working groups. Nancy provides reporting, consultation and advocacy services to clients in the New England markets. She also develops detailed analyses that help clients make business decisions related to the wholesale and retail electricity markets.

Prior to joining Customized Energy Solutions, Nancy worked for over ten years in the energy industry doing financial analysis for generation developers. She earned both an MBA and a B.S. from the University of Texas at Austin.

Narendra Pendharkar

Senior Consultant - India

Mr. N. Pendharkar joined Customized Energy Solutions as a senior consultant after retiring as a Chief Engineer from Maharashtra State Electricity Board, serving 36 years in various capacities. He was on deputation to Central Electricity Authority (Western Regional Electricity Board , Interim Load Dispatch for 5 years) as EAD and Deputy Director. He has worked in Transmission Planning ,System Studies, State Load despatch,400kv S/S Design, as well as erection and commissioning. He was also a consultant for Jothi Structure, Mumbai for erection and commissioning of 400kv S/S, Khandwa (MP) of OWERGRID. He was an Adviser Operation and Planning to Pune Power Development Pvt. Ltd. for 3 years in Power trading activities related to Bilateral, Banking, DAM on Power exchange.

Netra Walawalkar

Director - India Markets

Netra joined Customized June 2006 and currently works in Pune, India. She is involved in market analysis projects for clients active in deregulated markets. Netra is leading Customized’s participation in the IEX for Energy trading and REC trading. She works with potential clients on understanding and developing open access processes and enabling greater participation in the IEX from industrial & commercial customers as well as renewable & conventional generators. She is involved in developing the bidding stategy for energy market participants to maximize their profit.

Netra holds an MBA degree from Drexel University, Philadelphia, USA and an Engineering degree from Mumbai University.


Paul Zamkov

Senior Programmer Analyst

Paul joined Customized in October 2010. He is provides technical expertise and supports the company’s internal and external technology initiatives.  Paul has a background in systems architecture, business intelligence, systems integration and technical leadership.

For the past seventeen years, Paul worked as a systems and business intelligence architect and technical leader in various industries including healthcare, marketing, accounting, insurance and finance.  Paul has a MS in Applied Math & Computer Science from National Technical University of Ukraine.

Pradeep Kumar Saini

Analyst - Emerging Technologies

Pradeep joined CES as an Intern in May 2016. He has carried out 2 internships with CES which includes minor internship of 3 months and major internship of 6 months. During his minor internship, he has carried out a study on the scenario of electric vehicles in India and estimated their market potential with energy storage requirements. During his major internship, he has carried out a study on the performance evaluation of rural microgrids in India.

Prior joining CES, he has also worked for 1 year as an Assistant Manager with MARSS International, a facility management firm working in Delhi.

Currently, he is working as an analyst with CES and has been involved in providing consulting and market research services to utilities, OEMs, and other clients of Customized Energy Solutions. His working areas of interest are; Electric Vehicles, Microgrids, Energy Storage, and Renewable Energy.

He holds a Master of Technology in Renewable Energy Engineering and Management from The Energy and Resource Institute (TERI) University, Delhi, India ; a Bachelor of Technology in Electrical and Electronics Engineering from Maharaja Agrasen Institute of Technology (MAIT), Delhi, India.

Pramod Kulkarni

Senior Consultant

Pramod joined the Customized team in January 2013. He is a Senior Consultant in the Emerging Technologies Group that focuses on regulatory, technology and market developments that create opportunities for clients in emerging technologies sector, including energy storage. Pramod brings 30+ years of experience. Prior to joining Customized, Pramod worked at the California Energy Commission for 23 years where he managed programs that provided funding for development and demonstration of renewable energy, energy storage, demand response and industrial energy efficiency. Before joining the Energy Commission, Pramod worked in the private sector that included working for a Fortune 100 company as a financial analyst, with an energy consulting company, an angel investor and a startup. Pramod has a BS and MS from India and an MBA from the US.

Pranao Walekar

Analyst & Software Developer

Pranao works as an analyst and software developer at Customized Energy Solutions. He joined CES in October 2015. He is involved with the Research and Development tasks at CES. He is responsible for development of web based suite of analytical tools targeting energy storage. His task includes developing MATLAB models for storage optimizations, cost benefit analysis, creating web portals and interfaces, and integrating those to the developed models. These tools cover technical, financial and market based analysis of energy storage from few kWh to MWh of storage.

His research areas include Energy Storage, Renewables, Utilities and their ancillary service markets.
He completed his Master’s degree in Control Systems from Veermata Jijabai Technological Institute, Mumbai in 2015.

Ranjith Kumar Reddy Thaduru

Programmer Analyst

Ranjith joined Customized Energy Solutions in May 2012.He is responsible for developing ETL processes , and internal and customer interactive reports. He also supports company’s  process automation, internal and customer interactive reporting and other technology initiatives. Ranjith has a background in Data Warehousing and Business Intelligence.

Ranjith has a Bachelors in Electronics and Communication Engineering from JNTU, India and an MS in Software Engineering from Stratford University , Virginia.

Rick Mancini

Director of Wholesale Services - Northeast

Rick started with Customized Energy Solutions June 2003 as the Director of Regulatory Affairs for the NYISO. Currently, as Director of Wholesales Services – Northeast, Rick continues to follow the NYISO Committee and Working Group activities and is involved in more detailed analysis of the Market conditions as the NYISO addresses significant changes to the Market largely due to Federal and State regulatory and environmental mandates. Rick has 45 years experience in the energy industry as related to power plant operations and RTO/ISO market design.

Rob Abraham

Retail Consultant

Rob joined Customized in July 2013 and works with the retail team providing supplier registration, ongoing compliance, regulatory support, and other consulting services for clients.

Rob has diverse experience in the energy industry including renewables and energy efficiency project development. He earned a BA from Wake Forest University and an MES in Environmental Management and Sustainability at the University of Pennsylvania.

Robert Safuto

Director of Regulatory Affairs – SPP

Robert joined Customized Energy Solutions in October 2011. He provides regulatory coverage of the Southwest Power Pool and consulting services across multiple competitive markets. Robert has more than 12 years of experience in the North American competitive electricity sector working with ISOs, power marketers, merchant generators and local utilities. Prior to joining the Customized team, Robert worked with the New York Independent System Operator (NYISO).

In addition to his power market experience, Robert served in the U.S. Army as a commissioned officer. In 2011, Robert earned an MBA degree from the State University of New York at Albany.

Ron Ryckman

Director - Generation Operations

Ron joined Customized Energy Solutions in May 2012.  His primary area of focus is providing regulatory coverage and consulting services to clients in the Midwest with an interest in generation asset management and trading.

Ron has over 20 years of experience in the energy industry, having held various positions of increasing responsibility in settlements, accounting, contract administration, asset optimization, generation dispatch, NERC compliance, and regulatory affairs.  Prior to joining Customized, he was Director of Commercial Markets with Ameren Energy Marketing, a division of Ameren Corporation, that provides retail and wholesale power to customers throughout the Midwest. He earned a Master’s Degree in Business Administration from John E. Simon School of Business at Maryville University as well as a Bachelor’s Degree in Business Administration.

Samantha Ohrem

Marketing Manager

Samantha joined Customized Energy Solutions in December of 2014 as the Marketing Manager.   She is focused on increasing brand awareness and market share for each of the six business lines.  Sam brings digital and traditional media expertise to the role.

Prior to joining Customized Energy Solutions, Samantha worked with Poptent as a Digital Strategist.  Samantha graduated in 2011 from Washington College where she played lacrosse and earned a Bachelor of Science degree in Business Management.

Sangita Ganti

Senior Consultant - Technology

Sangita joined Customized in March 2010. She supports the company’s  process automation, internal and customer facing interactive reporting and other technology initiatives. Sangita has a background in Data Warehousing, Application Development and Business Intelligence.

Sangita has a Bachelors in Electrical Engineering from Osmania University, India and a Masters in Computer Science from University of Kentucky, Lexington.

Seth Trout

Director Regulatory Affairs - ERCOT

Seth joined Customized Energy Solutions in late 2009. He focuses on monitoring the ERCOT marketplace and provides reporting and analytical services to clients. Seth has over 10 years of wholesale energy experience focused on consulting and advisory services. Over that time he has worked across a wide range of functional areas, including retail supply, wholesale generation, trading and scheduling, shadow settlement, and strategy development.

Seth’s work has centered around market design, particularly LMP market constructs. He earned his BA in Political Science, with an economics focus, from the University of Dayton.

Sharon Barra


Sharon joined Customized Energy Solutions in August 2008 as a Senior Accountant. She was promoted to Controller in December of 2008, where she is now responsible for all the daily financial activity and reporting of the company.

Prior to joining Customized, Sharon spent three years as Controller at Swets Information Services Inc. She worked previously at Fleer Trading Cards for 13 years holding various roles in the finance department.

Sharon earned a BS in Accounting from Lycoming College.

Shyam Ragupathy

Director Strategy

Shyam has managed and executed several strategic engagements in India, Indonesia, Singapore and Middle East, over the past 20 years.  His areas of expertise includes business planning, strategy development, leadership and strategy implementation, business transformation, brand, program and change management.

His wealth of experience comprises of multi-domain specialization including FMCG, Healthcare, Electrical Equipment, Textiles, Oil & Gas, Insurance, Automobiles, Banking, Pharma, Power & Utilities, Defense and Government Sector.

Of significant relevance is his experience as Project Manager of Process Enhancement module for the DFID funded Institutional strengthening and capacity building at Andhra Pradesh State Discoms, as well as his role as Program management and Team Leader for MIS/IT and process enhancement module for power sector reforms at Madhya Pradesh Utilities(‘MP Genco, MP Transco, MP Discoms’).  He was also involved in process Consultancy for Power Finance Corporation, Delhi and developed strategy and process for R-APDRP(II).

Some of his key relevant engagements include establishing lighting division for CFL & LED lights, acquiring a majority stake in a composites company for defense sector, setup solar power plant, entry into bottled drinking water business in partnership with Pepsico, assisting promoters in acquiring the equity stake from Panasonic, Japan, growth and diversification engagement strategies for large industrial group based out of Coimbatore and Assisted PFC in articulating and rolling out of R-APDRP(II).

Shyam has a MBA from Madras University in 1997. Prior to joining CES, Shyam worked for Indo National Ltd, KPMG Advisory Services, Arthur Andersen Business Consulting and Polaris Software Labs.

Slawa Kalach

Senior Technology Developer

Slawa joined Customized Energy Solutions in October 2014. His responsibilities include but not limited to Business Intelligence Stack and .NET development. During his career Slawa has worked as Application Developer with different technologies from Machine Codes and C / C++ to Data Warehousing.  Slawa graduated from Saint-Petersburg State Institute of Technology and has M.S. in Engineering Technologies.

Stephen Fernands


Stephen Fernands is Founder and President of Customized Energy Solutions. Since Customized Energy Solutions founding in 1998 it has helped thousands of companies understand wholesale and retail electric and natural gas market and implement solutions through its hosted software platforms.  INC magazine ranked Customized Energy Solutions as one of the fasted growing companies in the United States from 2005 through 2015 and in 2008 it was the 15th fastest growing private company in the energy industry.  Stephen has led the expansion of Customized Energy Solutions from a Mid-Atlantic based energy services firm to one that provides comprehensive solutions throughout the US, Canada, Mexico, India and Japan. 

As President, Stephen has focused on developing competitive wholesale and retail energy markets and development of software that enables innovation in the areas of retail competition, demand response program development, supply procurement, generation development, and transmission congestion analysis. Stephen has a BS in economics from Pennsylvania State University and an MBA in Finance from Drexel University.

Steven McDonald

Senior Consultant

Steve joined CES in November 2011.  He recently joined our Mid Atlantic Wholesale Services Team offering scheduling, dispatch and settlement services for clients with assets located in the PJM Regional Transmission Organization (RTO).  Steve previously shared responsibilities for CES regulatory coverage of the PJM RTO and has a background in market development, market operations and economics.

Steve has worked for investor owned utilities, as well as  independent generation developers and cooperatives, focusing on the development of and participation in, a number of RTOs throughout the U.S.  He started his career as an economist at the Federal Energy Regulatory Commission and worked for Southern California Edison for thirteen years in various capacities associated with both the traditional regulated environment as well as the transition to a market based paradigm with the creation of the CAISO.  For the past fifteen years Steve has been responsible for integrating new and existing assets into the deregulated markets in the East.

Swati Gantellu

Assistant Manager, Corporate Communications

Swati joined Customized Energy Solutions in August 2017 and is responsible for communication activities for CES and IESA. Prior to CES, she was working with Suzlon Energy Ltd where her role involved in executing Suzlon’s corporate communications and public media strategy for India and International Markets.  

Swati began her career in 2012 with a nationalized Public Relations agency called as Blue Lotus Communications Ltd as Assistant Account Executive. After that her career took a jump from agency to corporate life.

Swati holds a Masters in Mass Communication & Journalism and Bachelor in Commerce from the renowned Pune university(now Savitribai Phule Pune University). 

Ted Kuhn

Senior Consultant - Market Intelligence

Ted joined Customized Energy Solutions in January 2015.  Ted provides reporting services regarding ongoing developments in the policies and rules of the MISO markets.  He also provides economic and regulatory consulting services, including litigation support.  He has testified in both state and federal venues on issues including load forecasting, price elasticity, and rate of return.  Prior to joining CES, Ted worked as a Market Economic Analyst at MISO, as a consultant in the electric industry, and as a senior staff member at the Texas PUC.

Ted earned an AB degree from Indiana University and a Master’s degree from the University of Texas at Austin.

Timothy Smoker

Senior Forecast Analyst

Tim joined Customized Energy Solutions in December 2013 as Senior Forecast Analyst. He works with the CES Retail Team and is primarily focused on developing load forecasts, quantitative and qualitative analyses, project consulting, and business development.

Prior to joining Customized, Tim spent more than seven years in the renewable energy field, working for wind energy developer Gamesa Energy USA. He was responsible for performing energy forecast assessments, applied atmospheric dynamics and wind flow modeling, plant performance investigation and risk assessment, and due diligence process to successfully develop and run utility-scale wind power plants. He holds a BS in Meteorology from Millersville University.

Urvi Mehta

Analyst - Emerging Technologies

Urvi began working as a Analyst at Customized Energy Solutions recently. She comes with an experience in policy and regulations, smart metering, open access and renewable technology. Her work includes extensive data research and strategizing as per the client requirements.  She also conducts market analysis for analyzing global trends and likes to explain the different perspective through writing.

Urvi holds a Masters of Technology from Pandit Deendayal Petroleum University in Energy Systems & Technology and an undergraduate degree in Instrumentation & Control Engineering from Atmiya Institute of Technology & Science.

Victor Dragun

Senior Technology Developer

Victor has been developing applications and data flow processes for CES since July 2011.

Prior to joining CES, Victor devoted the previous 10 years to the web application development for enterprise companies in areas of knowledge management, Web data extraction, and data management. Overall, Victor has been involved in computer technologies since 1985.

Victor graduated from Belarus State University in 1986 with a MS in Mathematics.

Vijay Bokade

Financial Administrator - India

Vijay joined Customized Energy Solutions in March 2015 and works in the India as Financial Administrator. He is responsible for managing the day to day accounts receivables and payables of the organization. He also develops the organization’s budget, prepares financial reports and is involved in directing its investment activities. He is also responsible for planning the organization’s long-term financial goals and protecting assets.

Prior to joining Customized Energy Solutions, Vijay spent three years as Accounts Officer at ALCOR Mergers & Acquisitions India Pvt Ltd. He worked previously as Business Process Executive at IBN Technologies Ltd for one year holding various roles in the finance department. Also He worked as Accounts Executive at Jalgaon Milk Union for two years in finance department.

Vijay holds a Master’s in Business Administration (MBA – Finance & International Business Management) from the North Maharashtra University (NMU), Diploma in Business Management (DBM) from North Maharashtra University, Government Diploma in Co-operation & Accountancy (GDC&A), Bachelor of Commerce (B. Com) from North Maharashtra University, Banking & Insurance Certification from north Maharashtra University & Currently pursuing Chartered Accountant (CA Inter).

Vinayak Walimbe

Director - Financial Services

Vinayak began working as a Senior Consultant at Customized Energy Solutions, and is now a Director of Financial Services. He is a Chartered Financial Analyst with extensive experience in financial modeling and advisory. His work includes providing investment analysis and developing proposed price structures for electric power projects.  He also conducts market analysis to evaluate competitive energy market opportunities for energy, capacity, demand response and ancillary services, as well as evaluating issues associated with renewable integration.

Vinayak holds a Masters of Science from Georgia Institute of Technology, Atlanta, a Master of Engineering from V.J.T.I. Mumbai and an undergraduate degree in Electrical Engineering from Walchand College of Engineering, Sangli, India.

Vipul Pagrut

Analyst, Emerging Technologies

Vipul works as an Analyst – Emerging Technologies. He has joined Customized energy solution in May 2015. He has been involved in development of CES modeling suite, Matlab modeling, data mining, data management, cost-benefit analysis along with the market research. He is hardware-in-charge of Micro-grid Initiative for Campus and Rural Opportunities and responsible for hardware development, installation and integration.

His research is focused on area such as Energy storage Systems, Renewable energy, Ancillary service markets, Optimization and Data analytics.

Vipul holds Master’s Degree in Electrical Engineering with specialization in Control Systems from V.J.T.I. Mumbai and Bachelor’s Degree from Pune University, India.

William Schofield

Vice President - Corporate Development

Bill joined Customized Energy Solutions in January of 2002.  He is responsible for helping to coordinate the business development and hiring activities of Customized Energy Solutions’ various functional teams.

Previously, Bill provided leadership to Customized’s advocacy and market reporting services team. Bill also served as the primary representative to the MISO LSE Coalition and, prior to that, for the PJM Public Power Coalition (PPC), while also providing services to other clients. Bill is based in Customized Energy Solutions’ Midwest office located in Carmel, Indiana.

Yang Yu

Analyst – Retail Operations

Yang Yu joined Customized Energy Solutions in June 2014. As the retail operations analyst, Yang is in charge of the development and maintenance of retail electricity pricing models used in support of the Retail Market Services practice area, as well as production pricing, wholesale and retail settlements and other functions that support the overall growth of the company.

Prior to joining Customized Energy Solutions, Yang worked with Viridity Energy as an energy storage analyst. Yang graduated in 2012 from University of Pennsylvania with a Master of Science degree in Materials Science and a Bachelor of Science degree in Materials Science from Beijing Institute of Technology.